Branch Compliance Manager UK in London

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

What is the purpose of this Role?

• Lead the implementation and maintenance of the USBE Corporate Compliance and Risk assessment framework for the UK branch;
• Design and delivery of risk and compliance frameworks to support Third Country Branch status for USBE in the UK;
• Assist in the deployment and operation of the Bank’s Compliance and Conduct Risk programs including but not exclusively regulatory change, risk and compliance assessments;
• Act as designated point of contact with local regulatory bodies and in conjunction with the USBE Regulatory Affairs team;
• Facilitate, participate and consult in the execution of the Second Line of Defence assurance and monitoring programs;
• Promote a culture of compliance in the branch through active engagement with management and staff providing Compliance advice, guidance and training as required;
• Preparation and delivery of Compliance reports in the format and with the content as may be specified by EFS Compliance and within reporting deadlines agreed;
• Monitoring developments on local legal/regulatory websites for potential regulatory compliance obligations/issues. Proactively engage support functions on any changes;
• Assist in group level Compliance tasks/projects e.g. queries, due diligence, reviews, as required to support the centralized teams based in Dublin.

Basic Qualifications

• Third level qualification (degree or similar) in a relevant subject (e.g. law, business, finance, etc.) and/or Masters and/or relevant professional qualifications would be an advantage.

Preferred Skills/Experience

• 6+ years experience in a Compliance role within Financial Services, preferably within a Credit Institution, Payment Services firm, or MiFID Investment Firm;
• Experience of UK Regulatory regime and proven experience of regulatory engagement at senior level;
• Knowledge of key compliance and regulatory topics, including Deposit taking, PSD 2, MiFID II and CASS;
• History of practical application of Compliance risk management practices;
• Proven track record of working on own initiative and delivering practical outcomes to a professional standard;
• Excellent project management skills with a strong emphasis on prioritisation, communication and delivery;
• Demonstrable experience of interaction and influencing at a management level;
• Experience in managing different stakeholders across first and second lines of defence;
• Strong oral and written communication skills;
• Collaborative in approach with strong emphasis on delivery and execution.

Competencies for your Role - how are you expected to behave?

• Communications & Relationships: Excellent communication skills required to manage third party relationships. Ability to use insights and relationships to influence and deliver. The ability to build connections and partnerships within own business area and beyond, through formal and informal channels, utilising considerable tact, diplomacy and people skills.
• Collaboration: Build partnerships and promote a culture of teamwork to drive on U.S. Bank.
• Customer centricity: Build strong customer relationships and deliver customer-centric solutions.
• Drive for results: Hold self and others accountable to consistently achieve meaningful results.
• Risk: Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
• Ethics and Trust: Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity.

Control Function Disclosure

This role has been identified as a Controlled Function (“CF2”) under the Central Bank of Ireland’s Fitness & Probity Regime. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the Fitness and Probity Standards. Applicants agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the Fitness and Probity Standards and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness.
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants. We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.