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For Companies At a Glance
- Tasks: Support IT operations, manage projects, and ensure cybersecurity compliance.
- Company: Join the Army Review Boards Agency in a vital tech role.
- Benefits: Direct hire authority, competitive pay, and opportunities for growth.
- Why this job: Make a difference in IT while serving your country.
- Qualifications: Experience in IT support and project management is a plus.
- Other info: Dynamic work environment with potential for travel and on-call duties.
The predicted salary is between 36000 - 60000 ÂŁ per year.
This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for STEM Positions, Cyber Security & Related Positions to recruit and appoint qualified candidates to positions in the competitive service.
About the Position
You will serve as an IT Specialist within the Army Review Boards Agency with duties relating to customer support, technical support, cybersecurity, IT project management, and acquisition support. Position is located in Arlington, Virginia.
Duties
- Coordinate schedules for IT support activities.
- Plan and schedule the installation of new or modified hardware, operating systems, applications, system fixes, updates, and enhancements.
- Monitor computer systems and servers for compliance with applicable laws, directives, regulations, security policies, and National Institute of Standards and Technology (NIST) Special Publications.
- Conduct trend analysis to identify areas where additional customer training and assistance are needed and initiate appropriate action.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Incumbent may also be required to be on call and may be required to perform emergency overtime.
- This position may require occasional temporary duty (TDY) travel up to 5% of this position's time.
- This position is a Cyberspace Workforce position. The incumbent is required to obtain and maintain qualification in accordance with DoDM, “Cyberspace Workforce Qualification and Management Program”, and all applicable Component policies.
IT SPEC(CUSTSPT) employer: U.S. Army
Contact Detail:
U.S. Army Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT SPEC(CUSTSPT)
✨Tip Number 1
Network like a pro! Reach out to folks in the IT field, especially those working in customer support or cybersecurity. Attend meetups or online webinars to connect with potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your IT projects, especially those related to customer support and cybersecurity. This will give you an edge and show employers what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common IT scenarios. Be ready to discuss how you've handled technical issues or customer support challenges in the past. Practice makes perfect!
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that might be just right for you. Plus, it’s a great way to stay updated on new openings in the IT sector.
We think you need these skills to ace IT SPEC(CUSTSPT)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, cybersecurity, and project management. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for the Army Review Boards Agency. Keep it engaging and personal.
Showcase Your Technical Skills: Since this role involves technical support and compliance monitoring, make sure to list any relevant certifications or training you have. We love seeing candidates who are proactive about their professional development!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at U.S. Army
✨Know Your Tech Inside Out
Make sure you brush up on the latest in IT support, cybersecurity, and project management. Be ready to discuss specific tools and technologies you've used, as well as any relevant certifications. This shows you're not just familiar with the concepts but can apply them practically.
✨Understand the Role and Its Impact
Dive deep into the job description and understand how your role as an IT Specialist will contribute to the Army Review Boards Agency. Be prepared to explain how your skills can help improve customer support and compliance with security policies.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like a cybersecurity breach or a technical issue during a critical project. Think of examples from your past experiences where you successfully navigated similar challenges.
✨Show Your Team Spirit
This role involves coordinating with others, so be ready to talk about your teamwork skills. Share examples of how you've collaborated with colleagues or clients to achieve a common goal, especially in high-pressure situations.
