At a Glance
- Tasks: Provide excellent customer service and assist guests at the Gateway Inn.
- Company: Join a vibrant team at RAF Mildenhall's Gateway Inn.
- Benefits: Flexible shifts, competitive pay, and a supportive work environment.
- Other info: Great opportunity for career growth and to gain valuable experience.
- Why this job: Perfect for those who love interacting with people and creating memorable experiences.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 54000 - 66000 £ per year.
About the position
This position is Non-appropriated Fund (NAF) and is located at the Gateway Inn-Lodging, RAF Mildenhall, United Kingdom.
- Scheduled shifts may include days, nights, weekends and holidays.
This position may close sooner than the date advertised if the vacancy is filled.
Who May Apply: Open to everyone.
Applicants will be categorized by preference(s) and/or priority consideration eligibilities.
An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/23/2026.
- The area of consideration for this vacancy announcement
- Citizens, permanent residents, and legal residents of the United States (US) who reside within the local commuting area (60-mile radius) of RAF Mildenhall, United Kingdom (UK), or will do so within the next 30 days.
- Permanent and legal residents of the US must be citizens of a NATO country, unless authorized to reside in the UK as a dependent of an employee who serves in support of the US Visiting Forces.
- Eligible applicants must possess a US-issued social security number and be able to provide documentation proving residency status in the UK.
- Applicants cannot be 'ordinarily resident'.
A person is considered to be 'ordinarily resident' if they have resided in the United Kingdom (UK) for more than 366 days without an affiliation to the US Visiting Forces.
Time spent in the UK as an employee, or dependent of an employee, of a US agency serving and supporting the US Visiting Forces (i. e., active duty military, federal civilian, AAFES, Red Cross, one of the contract universities, a military banking facility or federal credit union, or US government contractors) is not counted toward being 'ordinary resident'.
In accordance with the Status of Forces Agreement between the US and the UK, British citizens may not apply for US NAF positions; however, they may be eligible to apply for local national positions on base.
- Business Based Action
- Family Member Preference
- Military Spouse Preference
- Outside Applicant Veteran
- Spouse/Widow/Parent of Veteran
- Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g., Peace Corps, Ameri Corps) and other organizations (e. g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
- Qualifying Experience
- Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
- Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.
- Must be able to reads, speak, and write English.
- Must meet the state and legal requirement for sale of alcoholic beverages (18 years old).
You will be evaluated on the basis of your level of suitability and fitness for the position.
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Guest Services Representative employer: U.S.-Air-Forc
The U.S.-Air-Forc is an excellent employer, offering a dynamic work environment at RAF Alconbury where flexibility and adaptability are valued. Employees benefit from a supportive culture that encourages personal growth and development, with opportunities to enhance customer service skills while working in a diverse team. The unique location provides a chance to engage with a vibrant community, making it a rewarding place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Representative
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like U.S.-Air-Forc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to U.S.-Air-Forc
Don't be shy about reaching out to U.S.-Air-Forc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Services Representative
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about U.S.-Air-Forc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at U.S.-Air-Forc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
