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- Tasks: Drive U-Box containers and provide excellent customer service daily.
- Company: Join U-Haul, a caring company with a strong community focus.
- Benefits: Enjoy health insurance, paid time off, discounts, and a 401(k) plan.
- Why this job: Experience the open road while making a difference in customers' lives.
- Qualifications: Must have a clean driving record and a CDL; training provided.
- Other info: Flexible hours and opportunities for advancement await you!
The predicted salary is between 24000 - 36000 £ per year.
Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.
Benefits:
- Opportunities for advancement
- Mindset App Reimbursement
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
U-Box Customer Care Driver Responsibilities:
- Operate a flatbed truck (training provided).
- Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
- Load and unload storage containers for delivery.
- Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Minimum Requirements:
- Clean motor vehicle driving record
- High school diploma or equivalent
- Department of Transportation certification
- Commercial driver’s license (CDL)
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
U-Box Customer Care Representative (CDL) employer: U-Haul International, Inc.
Contact Detail:
U-Haul International, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land U-Box Customer Care Representative (CDL)
✨Tip Number 1
Familiarise yourself with U-Haul's services and values. Understanding their commitment to customer service and community can help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous experience in customer service or driving roles. Be ready to share specific examples of how you've handled customer interactions or managed logistics, as this will demonstrate your capability for the CCR position.
✨Tip Number 3
Prepare to discuss safety protocols and your understanding of operating vehicles like flatbed trucks and forklifts. Even if you haven't operated these before, showing that you are safety-conscious and willing to learn can set you apart.
✨Tip Number 4
Network with current or former U-Haul employees if possible. They can provide insights into the company culture and the role, which can be invaluable when preparing for interviews and understanding what U-Haul values in their employees.
We think you need these skills to ace U-Box Customer Care Representative (CDL)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a U-Box Customer Care Representative. Familiarise yourself with the job description and think about how your skills and experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any customer service or driving roles. Emphasise your clean driving record and any certifications that meet the job requirements, such as your CDL.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work for U-Haul and how you can contribute to their customer care team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date to make a great first impression.
How to prepare for a job interview at U-Haul International, Inc.
✨Know Your Vehicle
Since you'll be operating a flatbed truck and possibly a forklift, make sure you understand the basics of these vehicles. Familiarise yourself with their controls and safety features, as this will show your interviewer that you're prepared and responsible.
✨Customer Service Focus
As a U-Box Customer Care Representative, providing friendly and courteous service is key. Prepare examples from your past experiences where you successfully handled customer interactions, showcasing your ability to resolve issues and maintain a positive attitude.
✨Safety First
Given the physical demands and risks associated with the job, be ready to discuss how you prioritise safety in your work. Share any relevant experiences where you adhered to safety protocols or dealt with challenging situations safely.
✨Show Enthusiasm for Learning
U-Haul values continuous education through U-Haul University. Express your eagerness to learn and grow within the company. Mention any previous training or certifications you've pursued that relate to driving or customer service.
