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- Tasks: Drive and valet vehicles while ensuring top-notch customer service.
- Company: Join U-Drive, a trusted family-owned vehicle rental company.
- Benefits: Enjoy 30 days annual leave, employee discounts, and training opportunities.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: Full UK driving license and a positive, can-do attitude.
The predicted salary is between 24000 - 30000 £ per year.
U-Drive are looking for a friendly and ‘can-do’ driver/valeter who thrives in a customer-focussed environment for our Southampton branch! If you have a full UK driving license, a great attitude and a love of customer service whilst confidently operating a range of vehicles, we’d love to hear from you.
About the Role
As a Driver/Valeter at U-Drive, you'll play a crucial role in the efficient operation of our Southampton branch, working a 45-hour week over a 5.5 day rolling rota with the addition of 1-2 hours work every 6th Sunday. You will have driving responsibilities alongside vehicle valeting tasks, to ensure our rental vehicles are well-maintained and customer ready. Whether delivering vehicles to branches or directly to customers, your attention to detail and commitment to customer service are paramount.
Key Responsibilities
- Drive, deliver, and/or collect vehicles as directed
- Clean and valet vehicles to U-Drive standards
- Conduct end‑of‑hire vehicle checks for damage
- Complete drivers' logs and branch sign‑in/out
- Perform Pre‑Rental and Post‑Rental Vehicle Inspections, reporting faults and damage
- Park vehicles in designated areas
- Assist customers by showcasing vehicles and explaining controls
About You
The ideal candidate will have:
- Full UK driving license
- Positive "can do" attitude and strong work ethic
- Excellent customer service skills and effective communication
- Team player with honesty and trustworthiness
- Ability to prioritise and deliver in a fast‑paced environment - someone who 'makes it happen'
- Professional presentation
- Prompt and courteous response to queries
About Us
With a 43-year history, U-Drive is a trusted family‑owned vehicle rental company specializing in high‑quality cars, LCVs, and specialist vehicles across the UK. We take pride in delivering excellent service to both business customers and private hirers.
Benefits
- 30 days annual leave (inclusive of bank holidays), increasing with length of service
- Employee discount on U-Drive rental vehicles, including discounts for friends and family
- Company‑sponsored training and development opportunities
- Access to Employee Discount Program offering savings at over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
- On‑site parking where available
Driver/Valeter- Southampton employer: U-Drive
Contact Detail:
U-Drive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Valeter- Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on U-Drive. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! Even if it’s a casual environment, showing up looking professional can make a great first impression. It shows you care about the opportunity and respect the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that keeps you fresh in our minds and shows your genuine interest in the role.
We think you need these skills to ace Driver/Valeter- Southampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and 'can-do' attitude shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Highlight Relevant Experience: Make sure to mention any previous driving or valeting experience you have. If you've worked in customer service before, share those stories too! We love candidates who can demonstrate their skills in a practical way.
Be Detail-Oriented: Since attention to detail is key for this role, ensure your application is free from typos and errors. A polished application shows us that you care about quality, just like we do with our vehicles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at U-Drive
✨Know the Company
Before your interview, take some time to research U-Drive. Understand their values, history, and what sets them apart in the vehicle rental industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your 'can-do' attitude and how you handle challenging situations with a positive approach.
✨Demonstrate Attention to Detail
As a Driver/Valeter, attention to detail is crucial. Be ready to discuss how you ensure vehicles are clean and well-maintained. You might even want to mention any specific processes you follow to check for damage or complete vehicle inspections.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like. This shows that you're engaged and serious about the position.