At a Glance
- Tasks: Be the go-to person for clients and manage fleet operations efficiently.
- Company: Join U-Drive, a family-owned vehicle rental company with 40 years of experience.
- Benefits: Enjoy 30 days annual leave, employee discounts, and professional development opportunities.
- Other info: Dynamic team culture focused on respect, fun, and continuous learning.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: GCSE English and confident keyboard skills required; experience in fleet administration is a plus.
The predicted salary is between 30509 - 37289 £ per year.
We have an exciting opportunity for a Fleet Administrator to join the team at U-Drive. Reporting into the Fleet Manager, you will work a 40-hour week, Monday to Friday, and will be the first point of contact for our clients and supply chain. This is a busy, varied role in a fast-moving environment.
About the Role
- Become the first and main point of contact for our clients, both external and internal.
- Communicating clear and accurate information to both clients and the supply chain.
- Proactively managing all fleet related incidents, providing assistance within individual service level agreements.
- Managing incoming telephone calls and email correspondence promptly and professionally.
- Managing, as part of the Fleet Administration team, routine servicing, inspections, MOT/Plate test and Road Fund Licence.
- Liaising with the Insurance Team, Account Management Team and Sales Teams, identifying areas of improvement within the services being provided.
- Recording all activities within the fleet management software accurately and without delay.
This is a permanent, full-time position working 40 hours per week, Monday to Friday. The role operates on a rotating shift pattern, with working hours falling between 7:00am and 6:00pm depending on the allocated shift. Bank Holidays will sometimes be worked on a half-day basis.
About U-Drive
Established 40 years ago, U-Drive is a family-owned and operated vehicle rental company supplying high quality cars, LCVs and specialist vehicles across the UK. Our friendly team take pride in working together to provide superb service to our business customers and private hirers alike. Our six company values shape how we work every day: Respect, Have Fun, Take Responsibility, Integrity, Start With The Customer, and Learn By Doing. We look for everyone to be a leader and an innovator, whatever their role or job title, and we recognise team members each month who bring those values to life.
Requirements
Essential
- GCSE English.
- Confident and accurate keyboard skills.
- Eligible to work in the United Kingdom.
- Available for rotating shifts between 7:00am and 6:00pm.
- Available for occasional half-day Bank Holiday working.
Desirable
- Experience in a front-line operational role dealing with breakdowns, chasing work, and keeping vehicles on the road.
- Experience in an administrative role supporting operational service delivery with accurate record-keeping and written communication.
- Experience coordinating vehicle servicing, inspections, MOTs, or other fleet maintenance activity.
- Experience managing fleet-related incidents or prioritising urgent operational issues against service level agreements.
- Proficiency with Microsoft Office.
- Experience using a fleet or rental management system.
- Experience in vehicle rental, fleet administration, or a comparable transport environment.
- Working knowledge of fleet compliance requirements, including MOT, plate test, and Road Fund Licence.
- Experience working to defined service level agreements.
- Experience handling incoming telephone calls and email correspondence with customers or internal stakeholders in a prompt and professional manner.
Benefits
- 30 days annual leave (inclusive of bank holidays) increasing with length of service.
- Employee discount on U-Drive rental, including discount for friends and family.
- Employee Assistance Programme in partnership with Health Assured.
- Company sponsored training and development opportunities.
- Access to Employee Discount Programme offering savings on over 3,000 retailers.
- Free eye test and £75 towards glasses.
- Smart tech.
- Competitive pension.
- Opportunity to buy more annual leave where available.
Fleet Controller in Poole employer: U Drive
U-Drive is an exceptional employer that values its employees by fostering a supportive and dynamic work culture. With a focus on professional development, team members are encouraged to grow their skills in a fast-paced environment while enjoying competitive benefits and a strong sense of camaraderie. Located centrally, U-Drive offers a vibrant workplace where your contributions directly impact customer satisfaction and business success.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Controller in Poole
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like U Drive.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by U Drive. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Fleet Controller in Poole
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at U Drive, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at U Drive and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into U Drive. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at U Drive
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at U Drive.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to U Drive.
