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For Companies At a Glance
- Tasks: Drive and valet vehicles while providing top-notch customer service.
- Company: Join U-Drive, a trusted family-owned vehicle rental company.
- Benefits: Enjoy 30 days annual leave, employee discounts, and training opportunities.
- Why this job: Be the face of our business and make customers smile every day.
- Qualifications: Full UK driving license and a positive, can-do attitude.
- Other info: Dynamic role with a supportive team and growth potential.
The predicted salary is between 13 - 16 £ per hour.
U-Drive are looking for a friendly and ‘can-do’ driver / valeter who thrives in a customer-focused environment for our Poole branch! If you have a full UK driving license, a great attitude and a love of customer service whilst confidently operating a range of vehicles, we’d love to hear from you.
About the Role
As a Driver / Valeter at U-Drive, you'll play a crucial role in the efficient operation of our Poole branch, working a 45-hour week on a Monday to Sunday rolling rota. This position sees you out and about in all weathers, acting as the face of our business to our customers. You will have driving responsibilities alongside vehicle valeting tasks, to ensure our rental vehicles are well-maintained and customer ready. Whether delivering vehicles to branches or directly to customers, your attention to detail and commitment to customer service are paramount.
Key Responsibilities
- Drive, deliver, and / or collect vehicles as directed
- Clean and valet vehicles to U-Drive standards
- Conduct end-of-hire vehicle checks for damage
- Complete drivers' logs and branch sign-in / out
- Perform Pre-Rental and Post-Rental Vehicle Inspections, reporting faults and damage
- Park vehicles in designated areas
- Assist customers by showcasing vehicles and explaining controls
About You
- Full UK driving license
- Positive "can do" attitude and strong work ethic
- Excellent customer service skills and effective communication
- Team player with honesty and trustworthiness
- Ability to prioritise and deliver in a fast-paced environment- someone who 'makes it happen'
- Professional presentation
- Prompt and courteous response to queries
About Us
With a 43-year history, U-Drive is a trusted family-owned vehicle rental company specializing in high-quality cars, LCVs, and specialist vehicles across the UK. We take pride in delivering excellent service to both business customers and private hirers.
Benefits
- 30 days annual leave (inclusive of bank holidays), increasing with length of service- to be pro-rated
- Employee discount on U-Drive rental vehicles, including discounts for friends and family
- Company-sponsored training and development opportunities
- Access to Employee Discount Program offering savings at over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
- On-site parking where available
Driver/Valeter- Poole employer: U-Drive
Contact Detail:
U-Drive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Valeter- Poole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on U-Drive. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being friendly and helpful, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable when you go for your interview. It shows that you take the opportunity seriously and are ready to represent U-Drive.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop them a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re genuinely interested in the role!
We think you need these skills to ace Driver/Valeter- Poole
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and 'can-do' attitude shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Highlight Relevant Experience: Make sure to mention any previous driving or customer service experience you have. We love seeing how you've made customers happy in the past, so share those stories!
Be Detail-Oriented: Since attention to detail is key for this role, ensure your application is free from typos and errors. A polished application shows us you care about quality, just like we do at U-Drive.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at U-Drive
✨Know the Company
Before your interview, take some time to research U-Drive. Understand their values, history, and what sets them apart in the vehicle rental industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be prepared to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Demonstrate Your Driving Experience
Make sure to highlight your driving experience and any relevant qualifications. If you have experience with different types of vehicles or have dealt with vehicle inspections before, mention these details to showcase your suitability for the role.
✨Prepare for Practical Scenarios
Expect to discuss practical scenarios related to the job, such as how you would handle a difficult customer or what steps you would take if you noticed damage on a vehicle. Practising your responses to these types of questions can help you feel more confident during the interview.
