At a Glance
- Tasks: Drive and valet vehicles while ensuring top-notch customer service.
- Company: Join U-Drive, a trusted family-owned vehicle rental company with 43 years of experience.
- Benefits: Enjoy 30 days annual leave, employee discounts, and training opportunities.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Be part of a friendly team and make a difference in customer experiences.
- Qualifications: Must have a full UK driving license and a positive, can-do attitude.
The predicted salary is between 24000 - 30000 £ per year.
U-Drive are looking for a friendly and ‘can-do’ driver/valeter who thrives in a customer-focussed environment for our Exeter branch! If you have a full UK driving license and can confidently operate a range of vehicles, we’d love to hear from you.
About the Role
As a Driver/Valeter at U-Drive, you'll play a crucial role in the efficient operation of our Exeter branch, working a 45-hour week on a Monday to Saturday rolling rota. This position involves driving responsibilities alongside vehicle valeting tasks to ensure our rental vehicles are well-maintained and customer ready. Whether delivering vehicles to branches or directly to customers, your attention to detail and commitment to customer service are paramount.
Key Responsibilities
- Drive, deliver, and/or collect vehicles as directed
- Clean and valet vehicles to U-Drive standards
- Conduct end-of-hire vehicle checks for damage
- Complete drivers' logs and branch sign-in/out
- Perform Pre-Rental and Post-Rental Vehicle Inspections, reporting faults and damage
- Park vehicles in designated areas
- Assist customers by showcasing vehicles and explaining controls
Qualifications
- Full and clean UK driving license
- Positive 'can do' attitude
- Effective communication skills for excellent customer service
- Team player with honesty and trustworthiness
- Ability to prioritize and deliver in a fast-paced environment
- Prompt and courteous response to queries
About Us
With a 43-year history, U-Drive is a trusted family-owned vehicle rental company specializing in high-quality cars, LCVs, and specialist vehicles across the UK. We take pride in delivering excellent service to both business customers and private hirers.
Benefits
- 30 days annual leave (inclusive of bank holidays), increasing with length of service
- Employee discount on U-Drive rental vehicles, including discounts for friends and family
- Company-sponsored training and development opportunities
- Access to Employee Discount Program offering savings at over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
- On-site parking where available
Driver/Valeter- Exeter employer: U-Drive
Contact Detail:
U-Drive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Valeter- Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on U-Drive. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your driving experience and customer service skills, as these are key for the Driver/Valeter role.
✨Tip Number 3
Dress the part! Even though it’s a driving job, looking smart and presentable can make a great first impression. It shows you care about the role and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Driver/Valeter- Exeter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and 'can-do' attitude shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Highlight Relevant Experience: Make sure to mention any previous driving or valeting experience you have. If you've worked in customer service before, give us the details! We love seeing how your background aligns with what we do at U-Drive.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application helps us get to know you better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at U-Drive
✨Know Your Stuff
Before the interview, make sure you understand U-Drive's services and values. Familiarise yourself with their fleet and the importance of customer service in the vehicle rental industry. This will show that you're genuinely interested and ready to contribute.
✨Show Off Your Driving Skills
Since this role requires a full UK driving licence, be prepared to discuss your driving experience. Share any relevant stories about handling different vehicles or navigating challenging situations. This will demonstrate your confidence and capability behind the wheel.
✨Emphasise Your Customer Service Skills
U-Drive is all about providing excellent customer service. Think of examples from your past where you went above and beyond for a customer. Highlight your 'can-do' attitude and how you handle queries or complaints effectively.
✨Dress the Part
Even though the role is hands-on, first impressions matter! Dress smartly but comfortably for the interview. This shows respect for the opportunity and reflects your professionalism, which is key in a customer-facing role.