At a Glance
- Tasks: Drive and valet vehicles while providing top-notch customer service.
- Company: Join U-Drive, a friendly and customer-focused rental company.
- Benefits: Enjoy 30 days annual leave, employee discounts, and training opportunities.
- Why this job: Be the face of our business and make customers smile every day.
- Qualifications: Full UK driving license and a positive, can-do attitude required.
- Other info: Work in a dynamic environment with great career growth potential.
U-Drive are looking for a friendly and ‘can-do' driver/valeter who thrives in a customer-focused environment for our Poole branch! If you have a full UK driving license, a great attitude and a love of customer service whilst confidently operating a range of vehicles, we'd love to hear from you.
About The Role
As a Driver/Valeter at U-Drive, you'll play a crucial role in the efficient operation of our Poole branch, working a 45‑hour week on a Monday to Sunday rolling rota. This position sees you out and about in all weathers, acting as the face of our business to our customers. You will have driving responsibilities alongside vehicle valeting tasks, to ensure our rental vehicles are well‑maintained and customer ready. Whether delivering vehicles to branches or directly to customers, your attention to detail and commitment to customer service are paramount.
Key Responsibilities
- Drive, deliver, and/or collect vehicles as directed
- Clean and valet vehicles to U-Drive standards
- Conduct end‑of‑hire vehicle checks for damage
- Complete drivers' logs and branch sign‑in/out
- Perform Pre‑Rental and Post‑Rental Vehicle Inspections, reporting faults and damage
- Park vehicles in designated areas
- Assist customers by showcasing vehicles and explaining controls
Requirements
- Full UK driving license
- Positive "can do" attitude and strong work ethic
- Excellent customer service skills and effective communication
- Team player with honesty and trustworthiness
- Ability to prioritise and deliver in a fast‑paced environment - someone who 'makes it happen'
- Professional presentation
- Prompt and courteous response to queries
Benefits
- 30 days annual leave (inclusive of bank holidays), increasing with length of service - to be pro‑rated
- Employee discount on U-Drive rental vehicles, including discounts for friends and family
- Company‑sponsored training and development opportunities
- Access to Employee Discount Program offering savings at over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
- On‑site parking where available
Driver / Valeter- Poole employer: U-Drive Vehicle Hire
Contact Detail:
U-Drive Vehicle Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver / Valeter- Poole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on U-Drive. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers happy, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable. Even if you're just going for an interview, showing that you care about your appearance can set a positive tone.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Driver/Valeter position!
We think you need these skills to ace Driver / Valeter- Poole
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and 'can-do' attitude shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Highlight Relevant Experience: Make sure to mention any previous driving or valeting experience you have. We love seeing how your skills align with our customer-focused environment, so be specific about what you've done!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We appreciate when candidates take the time to connect their experiences with the key responsibilities we’ve outlined.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at U-Drive Vehicle Hire
✨Know the Company
Before your interview, take some time to research U-Drive. Understand their values, mission, and what sets them apart in the car rental industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your 'can-do' attitude.
✨Demonstrate Your Driving Experience
Make sure to highlight your driving experience and any relevant qualifications. Be ready to discuss the types of vehicles you've driven and any challenges you've faced on the road. This will reassure them that you're confident and capable behind the wheel.
✨Prepare for Practical Questions
Expect practical questions related to vehicle maintenance and valeting. Brush up on your knowledge of vehicle checks and cleaning standards. Being able to talk confidently about these tasks will show that you’re prepared and serious about the role.