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- Tasks: Drive and valet vehicles while ensuring top-notch customer service.
- Company: Join U-Drive, a family-owned vehicle rental company with 43 years of trusted service.
- Benefits: Enjoy 30 days annual leave, employee discounts, and training opportunities.
- Why this job: Be part of a friendly team that values customer satisfaction and attention to detail.
- Qualifications: Must have a full UK driving license and a positive, can-do attitude.
- Other info: Work a 45-hour week on a Monday to Saturday rolling rota.
The predicted salary is between 20000 - 28000 £ per year.
U-Drive are looking for a friendly and ‘can-do\’ driver/valeter who thrives in a customer-focused environment for our Cardiff branch! If you have a full UK driving license who can confidently operate a range of vehicles we\’d love to hear from you.
About The Role
As a Driver/Valeter at U-Drive, you\’ll play a crucial role in the efficient operation of our Cardiff branch, working a 45-hour week on a Monday to Saturday rolling rota. This position involves driving responsibilities alongside vehicle valeting tasks to ensure our rental vehicles are well-maintained and customer ready. Whether delivering vehicles to branches or directly to customers, your attention to detail and commitment to customer service are paramount.
Key Responsibilities
- Drive, deliver, and/or collect vehicles as directed
- Clean and valet vehicles to U-Drive standards
- Conduct end-of-hire vehicle checks for damage
- Complete drivers\’ logs and branch sign-in/out
- Perform Pre-Rental and Post-Rental Vehicle Inspections, reporting faults and damage
- Park vehicles in designated areas
- Assist customers by showcasing vehicles and explaining controls
Requirements
The ideal candidate will have:
- Full UK driving license
- Positive \”can do\” attitude
- Effective communication skills for excellent customer service
- Team player with honesty and trustworthiness
- Ability to prioritize and deliver in a fast-paced environment
- Prompt and courteous response to queries
Benefits
About Us
With a 43-year history, U-Drive is a trusted family-owned vehicle rental company specialising in high-quality cars, LCVs, and specialist vehicles across the UK. We take pride in delivering excellent service to both business customers and private hirers.
Benefits
- 30 days annual leave (inclusive of bank holidays), increasing with length of service
- Employee discount on U-Drive rental vehicles, including discounts for friends and family
- Company-sponsored training and development opportunities
- Access to Employee Discount Program offering savings at over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
- On-site parking where available
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Driver/Valeter- Cardiff employer: U-Drive Vehicle Hire
Contact Detail:
U-Drive Vehicle Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Valeter- Cardiff
✨Tip Number 1
Familiarise yourself with U-Drive's values and customer service standards. Understanding their commitment to excellent service will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Practice your driving skills in various conditions and with different types of vehicles. Being able to confidently discuss your driving experience and showcase your ability to handle diverse vehicles will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent customer service in the past. U-Drive values a positive attitude and effective communication, so having anecdotes ready will help you illustrate your suitability for the role.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. A genuine interest in U-Drive and its operations can make a lasting impression, demonstrating that you're not just looking for any job, but are specifically excited about this opportunity.
We think you need these skills to ace Driver/Valeter- Cardiff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Driver/Valeter position at U-Drive. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving or valeting experience you have. Mention specific vehicles you’ve operated and any customer service roles that demonstrate your ability to thrive in a customer-focused environment.
Showcase Your Skills: Make sure to include your full UK driving license details and any additional qualifications that may be relevant. Highlight your effective communication skills and your positive 'can-do' attitude, as these are crucial for the role.
Craft a Strong Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Use this opportunity to explain why you want to work for U-Drive and how you can contribute to their team.
How to prepare for a job interview at U-Drive Vehicle Hire
✨Show Your Customer Service Skills
Since U-Drive values a customer-focused environment, be prepared to share examples of how you've provided excellent service in previous roles. Highlight your ability to communicate effectively and handle customer queries with a positive attitude.
✨Demonstrate Your Driving Experience
Make sure to discuss your driving experience and any relevant qualifications. Mention the types of vehicles you’ve driven and your familiarity with vehicle operations, as this will reassure them of your capability to handle their fleet.
✨Emphasise Attention to Detail
As a Driver/Valeter, attention to detail is crucial. Be ready to talk about how you ensure vehicles are clean and well-maintained. You could even mention specific cleaning techniques or checks you perform to meet high standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to prioritise tasks in a fast-paced environment. Think of examples where you successfully managed multiple responsibilities or resolved issues efficiently.
