At a Glance
- Tasks: Supervise a dynamic team and ensure outstanding customer service in vehicle rentals.
- Company: Join U-Drive, a family-owned vehicle rental company with a commitment to quality.
- Benefits: Enjoy 30 days annual leave, training opportunities, and discounts at over 3,000 stores.
- Other info: Great career growth potential in a supportive and collaborative team.
- Why this job: Be part of a fast-paced environment where your leadership makes a real difference.
- Qualifications: Must have a clean UK driving license and prior team supervision experience.
The predicted salary is between 20790 - 25410 £ per year.
U-Drive are hiring!
We have an great opportunity for a dynamic Rental Supervisor to join our committed team in Southampton.
We are looking for a dedicated and hardworking individual who thrives in a dynamic and fast-paced work environment.
As a vital part of one of U-Drive's essential teams, you'll play a key role in ensuring outstanding customer service.
You'll be part of a 45-hour rota that includes weekends.
- Role Responsibilities
- Answer incoming telephone enquiries promptly
- Enter booking details onto the system and process sales order agreements, including preparing invoices
- Promote the Company at every opportunity
- To provide full support for all office activities and filling management system
- Check vehicle at end of hire for damage, using appropriate system, as and when required
- Ensure compliance with all relevant health and safety regulations, including keeping work area clean and tidy, promoting and ensuring standards of internal branch cleanliness are maintained
- Report fault, damage or general un-roadworthiness in accordance with safety regulations and Company procedures to our Fleet team, as and when required
- Take responsibility for vehicle checking and cleanliness in the absence of the Valeter, including the pre-rental inspections
- Drive, deliver and/or collect vehicles directly to customer or inter-branch, as and when required
- Administering Rental Hire Contracts
- Supervising a team of drivers and insuring they maintain a quality of work compliant with Company standards
- Utilising internal systems for creating and processing vehicle bookings
- Any other duties as required
- The ideal candidate will be a can-do individual who thrives in a fast-paced work environment.
Collaborating closely with the Branch Manager, the successful candidate will play a pivotal role in ensuring efficient vehicle hiring services, providing an exceptional customer experience.
- Full clean UK driving license
- Prior team supervision or leadership experience
- Confidence using general office systems
- Experience handling customer complaints or difficult service situations
- Eligible to work in the UK
- Available to work every other Saturday morning, Sunday park-up for an hour, and bank holiday hours of 8-11
- Prior vehicle rental, automotive, or fleet operations background, or experience in a broader customer-facing operations environment, is a plus
- Experience with vehicle inspections, damage checks, and rental handovers and returns is a plus
- Experience with booking, rental, and invoicing systems is a plus
- Established four decades ago, U-Drive is a family-owned and operated vehicle rental company that provides high-quality cars, LCVs, and specialised vehicles across the UK.
Our cohesive team takes pride in delivering superb service to both business customers and private hirers.
- 30 days (including bank holidays) annual leave in your first year, with additional accrual after 24 months of service up to your 5th year, reaching 33 days of annual leave
- Training and development opportunities
- Discounts at 3,000+ stores
- Free eye tests
- On-site parking where available
- Competitive pension
- Employee discount across U-Drive branches
- Employee Wellbeing Program
- #J-18808-Ljbffr
Rental Supervisor in Southampton employer: U-Drive Ltd.
U-Drive is an excellent employer that values its employees by fostering a supportive and customer-focused work culture in the heart of Manchester. With generous benefits such as 30 days of annual leave, employee discounts, and opportunities for professional development, we ensure our team members thrive both personally and professionally. Join us to be part of a family-owned company that prioritises quality service and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Supervisor in Southampton
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like U-Drive Ltd..
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by U-Drive Ltd.. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Rental Supervisor in Southampton
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at U-Drive Ltd., make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at U-Drive Ltd. and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into U-Drive Ltd.. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at U-Drive Ltd.
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at U-Drive Ltd..
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to U-Drive Ltd..
