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- Tasks: Manage B2B accounts, chase overdue payments, and resolve invoice queries.
- Company: Join U-Drive, a family-owned vehicle rental company with 42 years of legacy.
- Benefits: Enjoy 30 days annual leave, employee discounts, and access to wellness programmes.
- Why this job: Be part of a dynamic finance team and make a real impact on cash flow.
- Qualifications: Experience in B2B credit control and strong communication skills required.
- Other info: Great opportunities for career growth in a supportive environment.
The predicted salary is between 29000 - 32000 £ per year.
U-Drive is looking for a proactive and resilient Credit Controller to join the Finance team at our Head Office in Poole. This is a key role in protecting cash flow, reducing bad debt risk and ensuring our account holders operate within agreed credit terms. As a Credit Controller, you will manage a portfolio of 300-600 live B2B accounts, taking ownership of collections, resolving invoice queries, and maintaining accurate financial records. You will work closely with the Head of Finance, the Debt Recovery Manager, local branches and Business Development Managers to ensure accounts remain compliant, payments are received on time and risks are effectively managed. If you’re confident, organised and comfortable managing high-volume accounts while building strong customer relationships, we’d love to hear from you.
Responsibilities
- Proactively chase overdue payments via telephone, email and post
- Reduce overdue arrears days and minimise bad debt exposure
- Resolve queried sales invoices within 5 working days
- Allocate payments accurately and promptly
- Maintain detailed and accurate records of all customer communications
- Assess and process new credit account applications within 5 working days
- Manage the direct debit function, ensuring legal requirements are met
- Recommend appropriate recovery action for non-compliant accounts
- Support the wider Finance team with additional duties as required
Qualifications
- Good standard of education to at least secondary level, experience in B2B credit control or debt collection
- Strong knowledge of Microsoft Office
- Confident communicator with excellent negotiation skills
- Ability to build rapport while maintaining firm payment control
- Understanding of debt recovery processes and appropriate escalation routes
- High level of accuracy and attention to detail
- Experience with finance systems
Company
U-Drive, a well-established family‑owned vehicle rental company with a 42‑year legacy, operates over 4,000 vehicles across daily rental, contract hire and leasing fleet in the UK. Our commitment to excellent service extends to both business customers and private hirers.
Benefits
- 30 days annual leave (including Bank Holidays), increasing with length of service
- Employee discount on U-Drive vehicles, including discounts for friends and families
- Access to an Employee Assistant Program in partnership with Health Assured
- Free yearly MOT
- Access to Employee Discount Program offering savings on over 3,000 retailers
- Cycle to work scheme
- Smart tech scheme
- Opportunities to buy extra holiday when available
Salary
£29,000 - £32,000
Credit Controller in Poole employer: U-Drive Ltd.
Contact Detail:
U-Drive Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who might know about credit control roles. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Prepare for the interview by researching U-Drive and understanding their values. Show us how your skills in managing B2B accounts and resolving invoice queries align with what they’re looking for. Confidence is key!
✨Tip Number 3
Practice your negotiation skills! Role-play common scenarios you might face as a Credit Controller, like chasing overdue payments. This will help you feel more at ease during the real deal and demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in B2B credit control and any relevant skills that match the job description. We want to see how you can bring value to our Finance team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for U-Drive. Mention your proactive approach and how you’ve successfully managed high-volume accounts in the past. Let us know what makes you tick!
Show Off Your Communication Skills: As a Credit Controller, strong communication is key. In your application, give examples of how you've built rapport with clients while maintaining firm payment control. We love seeing candidates who can balance professionalism with a friendly touch!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at U-Drive Ltd.
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial records and accounts. Brush up on your knowledge of B2B credit control and debt recovery processes. Be ready to discuss how you've managed overdue payments in the past and any specific metrics you've improved.
✨Showcase Your Communication Skills
This role requires excellent negotiation skills and the ability to build rapport with clients. Prepare examples of how you've successfully resolved invoice queries or handled difficult conversations. Practice articulating your thoughts clearly and confidently.
✨Demonstrate Organisational Skills
With a portfolio of 300-600 accounts, organisation is key. Bring examples of how you've maintained accurate records and managed multiple tasks efficiently. You might even want to mention any tools or systems you’ve used to keep track of communications and payments.
✨Understand U-Drive's Values
Familiarise yourself with U-Drive’s commitment to excellent service and their family-owned ethos. Be prepared to discuss how your values align with theirs and how you can contribute to maintaining strong customer relationships while ensuring compliance.