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- Tasks: Drive and valet vehicles while providing excellent customer service.
- Company: Join U-Drive, a family-owned vehicle rental company with 43 years of trusted service.
- Benefits: Enjoy 30 days annual leave, employee discounts, and training opportunities.
- Why this job: Be the face of our business, thrive in a dynamic environment, and make customers smile.
- Qualifications: Must have a full UK driving license and a positive attitude towards customer service.
- Other info: Work a 45-hour week on a flexible rolling rota, rain or shine!
U-Drive are looking for a friendly and ‘can-do’ driver/valeter who thrives in a customer-focussed environment for our Poole branch! If you have a full UK driving license, a great attitude and a love of customer service whilst confidently operating a range of vehicles, we’d love to hear from you.
About the Role
As a Driver/Valeter at U-Drive, you\’ll play a crucial role in the efficient operation of our Poole branch, working a 45-hour week on a Monday to Sunday rolling rota. This position sees you out and about in all weathers, acting as the face of our business to our customers. You will have driving responsibilities alongside vehicle valeting tasks, to ensure our rental vehicles are well-maintained and customer ready. Whether delivering vehicles to branches or directly to customers, your attention to detail and commitment to customer service are paramount.
Key Responsibilities
- Drive, deliver, and/or collect vehicles as directed
- Clean and valet vehicles to U-Drive standards
- Conduct end-of-hire vehicle checks for damage
- Complete drivers\’ logs and branch sign-in/out
- Perform Pre-Rental and Post-Rental Vehicle Inspections, reporting faults and damage
- Park vehicles in designated areas
- Assist customers by showcasing vehicles and explaining controls
Requirements
About You
The ideal candidate will have:
- Full UK driving license
- Positive \”can do\” attitude and strong work ethic
- Excellent customer service skills and effective communication
- Team player with honesty and trustworthiness
- Ability to prioritise and deliver in a fast-paced environment- someone who \’makes it happen\’
- Professional presentation
- Prompt and courteous response to queries
About Us
With a 43-year history, U-Drive is a trusted family-owned vehicle rental company specializing in high-quality cars, LCVs, and specialist vehicles across the UK. We take pride in delivering excellent service to both business customers and private hirers.
- 30 days annual leave (inclusive of bank holidays), increasing with length of service- to be pro-rated
- Employee discount on U-Drive rental vehicles, including discounts for friends and family
- Company-sponsored training and development opportunities
- Access to Employee Discount Program offering savings at over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
Registered Office: U-Drive Limited, 48-56 Old Wareham Road, Parkstone, Poole, Dorset, BH12 4QR. Registered in England No 3183986
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Driver/Valeter- Poole Branch employer: U-Drive Ltd.
Contact Detail:
U-Drive Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Valeter- Poole Branch
✨Tip Number 1
Familiarise yourself with U-Drive's values and customer service standards. Understanding what they prioritise will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Practice your driving skills in various weather conditions to showcase your adaptability. Being able to confidently discuss your experiences on the road will highlight your readiness for the role.
✨Tip Number 3
Prepare to share examples of how you've provided excellent customer service in previous roles. U-Drive is looking for someone who thrives in a customer-focused environment, so having specific stories ready will set you apart.
✨Tip Number 4
Show enthusiasm for the role by researching the types of vehicles U-Drive offers. Being knowledgeable about their fleet can help you engage in meaningful conversations during the interview process.
We think you need these skills to ace Driver/Valeter- Poole Branch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise your full UK driving licence and any previous valeting or vehicle maintenance experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and 'can-do' spirit. Mention specific examples of how you've excelled in customer service and how you can contribute to U-Drive's mission.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as effective communication, teamwork, and attention to detail. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at U-Drive Ltd.
✨Show Your Customer Service Skills
Since U-Drive values customer service highly, be prepared to share examples of how you've provided excellent service in previous roles. Highlight your ability to communicate effectively and handle customer queries with a positive attitude.
✨Demonstrate Your Driving Experience
Make sure to discuss your driving experience and any relevant qualifications you have. Mention the types of vehicles you've driven and your familiarity with vehicle checks and maintenance, as this will show your capability for the role.
✨Emphasise Your Team Player Attitude
U-Drive is looking for someone who can work well within a team. Share instances where you've collaborated with others to achieve a common goal, showcasing your honesty and trustworthiness in a team environment.
✨Prepare for Practical Scenarios
Be ready to answer practical questions or scenarios related to driving and valeting. This could include how you would handle a vehicle breakdown or how you ensure a vehicle meets cleanliness standards before handing it over to a customer.