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- Tasks: Be the friendly face of our clinic, managing patient interactions and administrative tasks.
- Company: Join Ü Clinic, a reputable multi-specialist health clinic dedicated to exceptional patient care.
- Benefits: Enjoy a supportive team, on-the-job training, pension scheme, and a role with variety.
- Why this job: Make a positive impact on patients' lives while working in a collaborative and caring environment.
- Qualifications: Previous experience in customer service or administration is preferred; healthcare experience is a bonus.
- Other info: Flexibility to work at different locations and some evenings/weekends is required.
The predicted salary is between 18400 - 25200 £ per year.
The Ü Clinic is a multi-specialist consultant led clinic offering a range of exceptional expert care. We are a small but busy and reputable health clinic dedicated to supporting our patients. We currently offer GP, Ophthalmology, Skin and Aesthetic services. Our multidisciplinary team works collaboratively to promote health and wellbeing to our patients and the community.
We are seeking a friendly, organized, and reliable Medical Receptionist. As the first point of contact for our patients, the Receptionist plays a key role in ensuring a welcoming and smooth experience from arrival to departure.
Key Responsibilities:- Greet patients and visitors in a courteous and professional manner
- Answer and direct phone calls, take messages, and manage inquiries
- Schedule and confirm patient appointments using our booking system
- Provide information regarding services, procedures, and clinic policies
- Maintain accurate patient records and ensure confidentiality
- Handle administrative tasks such as filing, scanning, and data entry
- Assist with billing and payment processing as needed
- Handle incoming and outgoing correspondence, including email, mail, and phone calls
- Support clinical staff with coordination of patient flow
- Monitor and order office and medical supplies when needed
- Maintain the reception area to ensure it is clean and welcoming
- Previous experience in a receptionist, administrative, or customer service role (healthcare experience is an advantage)
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in using computers and office software (e.g., MS Office, appointment booking systems)
- A compassionate and professional approach to patient care
- Ability to work independently and as part of a team
- Flexibility to work from different clinic locations. These are currently Oxted and Sevenoaks. Flexibility to work on some evening and weekends.
- A supportive and friendly team environment
- On-the-job training and development opportunities
- Pension scheme
- A role with variety and responsibility
- Opportunity to make a positive difference in people’s lives
Please submit your CV and a brief cover letter outlining your experience and interest in the role to info@theuclinic.com
Closing Date: 10.6.2025
Locations
Medical Receptionist (Sevenoaks) employer: Ü Clinic
Contact Detail:
Ü Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist (Sevenoaks)
✨Tip Number 1
Familiarise yourself with the services offered at the Ü Clinic. Understanding their GP, Ophthalmology, Skin, and Aesthetic services will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in healthcare or customer service roles when networking. Connect with professionals in the field through platforms like LinkedIn to gain insights and potentially get referrals for the Medical Receptionist position.
✨Tip Number 3
Prepare for potential interview questions by practising responses that showcase your organisational skills and ability to handle multiple tasks. Think of examples from past experiences where you successfully managed patient inquiries or administrative duties.
✨Tip Number 4
Visit the Ü Clinic if possible, or check their online presence to get a feel for their environment and culture. This will not only help you tailor your approach but also show your enthusiasm for being part of their team.
We think you need these skills to ace Medical Receptionist (Sevenoaks)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist or administrative roles, especially in healthcare. Emphasise your communication skills and any specific software proficiency that aligns with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the clinic's mission. Mention specific experiences that demonstrate your organisational skills and ability to provide excellent patient care.
Highlight Key Skills: Focus on key skills mentioned in the job description, such as attention to detail, flexibility, and teamwork. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Ü Clinic
✨Showcase Your Communication Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your excellent communication skills during the interview. Practice clear and friendly responses, and be prepared to discuss how you would handle various patient interactions.
✨Highlight Organisational Abilities
The role requires strong organisational skills. Be ready to share examples from your previous experience where you successfully managed multiple tasks, such as scheduling appointments or maintaining records. This will show that you can handle the busy environment of a health clinic.
✨Familiarise Yourself with the Clinic's Services
Before the interview, take some time to research the services offered by the Ü Clinic. Understanding their GP, Ophthalmology, Skin, and Aesthetic services will allow you to speak knowledgeably about the clinic and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle difficult situations, such as managing an upset patient or dealing with scheduling conflicts. Practising these scenarios will help you feel more confident during the interview.
