Medical Receptionist

Medical Receptionist

Sevenoaks Full-Time 18480 - 27600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our clinic, greeting patients and managing appointments.
  • Company: Join The Ü Clinic, a reputable multi-specialist health clinic dedicated to patient care.
  • Benefits: Enjoy a supportive team, on-the-job training, and a pension scheme.
  • Why this job: Make a positive impact on people's lives in a dynamic healthcare environment.
  • Qualifications: Previous experience in customer service is preferred; strong communication skills are essential.
  • Other info: Flexibility to work at different locations and some evenings/weekends is required.

The predicted salary is between 18480 - 27600 £ per year.

Location: Clinic locations: Oxted and/or Sevenoaks

Job Type: Full-time (37.5 hours/week)

Salary: £23,000

Reports to: Partner and Practice Manager

About Us

The Ü Clinic is a multi-specialist consultant led clinic offering a range of exceptional expert care. We are a small but busy and reputable health clinic dedicated to supporting our patients. We currently offer GP, Ophthalmology, Skin and Aesthetic services. Our multidisciplinary team works collaboratively to promote health and wellbeing to our patients and the community.

The Role

We are seeking a friendly, organized, and reliable Medical Receptionist. As the first point of contact for our patients, the Receptionist plays a key role in ensuring a welcoming and smooth experience from arrival to departure.

Key Responsibilities:

  • Greet patients and visitors in a courteous and professional manner
  • Answer and direct phone calls, take messages, and manage inquiries
  • Schedule and confirm patient appointments using our booking system
  • Provide information regarding services, procedures, and clinic policies
  • Maintain accurate patient records and ensure confidentiality
  • Handle administrative tasks such as filing, scanning, and data entry
  • Assist with billing and payment processing as needed
  • Handle incoming and outgoing correspondence, including email, mail, and phone calls
  • Support clinical staff with coordination of patient flow
  • Monitor and order office and medical supplies when needed
  • Maintain the reception area to ensure it is clean and welcoming

What We’re Looking For:

  • Previous experience in a receptionist, administrative, or customer service role (healthcare experience is an advantage)
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Proficiency in using computers and office software (e.g., MS Office, appointment booking systems)
  • A compassionate and professional approach to patient care
  • Ability to work independently and as part of a team
  • Flexibility to work from different clinic locations. These are currently Oxted and Sevenoaks. Flexibility to work on some evenings and weekends.

What We Offer:

  • A supportive and friendly team environment
  • On-the-job training and development opportunities
  • Pension scheme
  • A role with variety and responsibility
  • Opportunity to make a positive difference in people’s lives

How to Apply

Please submit your CV and a brief cover letter outlining your experience and interest in the role to info@theuclinic.com

Closing Date: 10.6.2025

Medical Receptionist employer: Ü Clinic

The Ü Clinic is an exceptional employer, offering a supportive and friendly team environment where you can thrive as a Medical Receptionist. With opportunities for on-the-job training and development, you will play a vital role in enhancing patient experiences while working in the beautiful locations of Oxted and Sevenoaks. Join us to make a meaningful difference in people's lives, all while enjoying a variety of responsibilities and a comprehensive pension scheme.
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Contact Detail:

Ü Clinic Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Receptionist

✨Tip Number 1

Familiarise yourself with the services offered at The Ü Clinic. Understanding their GP, Ophthalmology, Skin, and Aesthetic services will help you engage more effectively during any interviews or conversations with the team.

✨Tip Number 2

Highlight your customer service skills in any discussions. As a Medical Receptionist, you'll be the first point of contact for patients, so showcasing your ability to create a welcoming environment is crucial.

✨Tip Number 3

Be prepared to discuss your organisational skills. The role requires managing appointments and patient records, so think of examples from your past experiences that demonstrate your attention to detail and ability to multitask.

✨Tip Number 4

Show your flexibility and willingness to work at different locations. Since the role involves working in both Oxted and Sevenoaks, expressing your readiness to adapt to various environments can set you apart from other candidates.

We think you need these skills to ace Medical Receptionist

Excellent Communication Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Proficiency in MS Office
Experience with Appointment Booking Systems
Customer Service Skills
Compassionate Patient Care
Administrative Skills
Data Entry Skills
Ability to Handle Confidential Information
Flexibility and Adaptability
Teamwork Skills
Time Management Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in receptionist, administrative, or customer service roles. Emphasise any healthcare experience and showcase your communication and organisational skills.

Craft a Compelling Cover Letter: Write a brief cover letter that outlines your interest in the Medical Receptionist role at The Ü Clinic. Mention specific skills that align with the job description, such as your ability to manage patient inquiries and maintain confidentiality.

Highlight Key Skills: In both your CV and cover letter, focus on key skills mentioned in the job description, such as proficiency in office software, attention to detail, and a compassionate approach to patient care.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Ü Clinic

✨Research the Clinic

Before your interview, take some time to learn about The Ü Clinic, its services, and its values. Understanding their approach to patient care will help you align your answers with their mission and demonstrate your genuine interest in the role.

✨Showcase Your Communication Skills

As a Medical Receptionist, excellent communication is key. Be prepared to discuss examples of how you've effectively communicated with patients or colleagues in previous roles. Highlight your ability to remain calm and professional, especially in busy or stressful situations.

✨Demonstrate Organisational Skills

The role requires strong organisational abilities. Bring examples of how you've managed multiple tasks or prioritised responsibilities in past jobs. You might even mention specific tools or systems you've used to stay organised, which can impress the interviewers.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about potential challenges you might face as a Medical Receptionist and prepare thoughtful responses that showcase your ability to provide excellent patient care.

Medical Receptionist
Ü Clinic
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  • Medical Receptionist

    Sevenoaks
    Full-Time
    18480 - 27600 £ / year (est.)

    Application deadline: 2027-06-13

  • Ã

    Ü Clinic

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