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- Tasks: Be the friendly face of our clinic, welcoming patients and managing appointments.
- Company: Join Ü Clinic, a reputable multi-specialist health clinic dedicated to patient care.
- Benefits: Enjoy a supportive team, on-the-job training, and a pension scheme.
- Why this job: Make a positive impact on people's lives in a dynamic healthcare environment.
- Qualifications: Previous receptionist or customer service experience is preferred; healthcare experience is a bonus.
- Other info: Flexibility to work at different locations and some evenings/weekends is required.
The predicted salary is between 18400 - 32200 £ per year.
The Ü Clinic is a multi-specialist consultant led clinic offering a range of exceptional expert care. We are a small but busy and reputable health clinic dedicated to supporting our patients. We currently offer GP, Ophthalmology, Skin and Aesthetic services. Our multidisciplinary team works collaboratively to promote health and wellbeing to our patients and the community.
We are seeking a friendly, organized, and reliable Medical Receptionist. As the first point of contact for our patients, the Receptionist plays a key role in ensuring a welcoming and smooth experience from arrival to departure.
Key Responsibilities:- Greet patients and visitors in a courteous and professional manner
- Answer and direct phone calls, take messages, and manage inquiries
- Schedule and confirm patient appointments using our booking system
- Provide information regarding services, procedures, and clinic policies
- Maintain accurate patient records and ensure confidentiality
- Handle administrative tasks such as filing, scanning, and data entry
- Assist with billing and payment processing as needed
- Handle incoming and outgoing correspondence, including email, mail, and phone calls
- Support clinical staff with coordination of patient flow
- Monitor and order office and medical supplies when needed
- Maintain the reception area to ensure it is clean and welcoming
- Previous experience in a receptionist, administrative, or customer service role (healthcare experience is an advantage)
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in using computers and office software (e.g., MS Office, appointment booking systems)
- A compassionate and professional approach to patient care
- Ability to work independently and as part of a team
- Flexibility to work from different clinic locations. These are currently Oxted and Sevenoaks. Flexibility to work on some evening and weekends.
- A supportive and friendly team environment
- On-the-job training and development opportunities
- Pension scheme
- A role with variety and responsibility
- Opportunity to make a positive difference in people’s lives
Please submit your CV and a brief cover letter outlining your experience and interest in the role to info@theuclinic.com
Closing Date: 10.6.2025
Locations
Medical Receptionist employer: Ü Clinic
Contact Detail:
Ü Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with the services offered at Ü Clinic. Understanding their GP, Ophthalmology, Skin, and Aesthetic services will help you engage confidently with patients and demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Practice your communication skills by role-playing common scenarios you might encounter as a Medical Receptionist. This could include greeting patients, answering phone inquiries, or scheduling appointments, which will prepare you for real-life situations in the clinic.
✨Tip Number 3
Network with current or former employees of Ü Clinic if possible. They can provide insights into the clinic's culture and expectations, which can be invaluable when you’re trying to make a good impression during your application process.
✨Tip Number 4
Be prepared to discuss your organisational skills and how you manage multiple tasks. Think of specific examples from your past experiences that showcase your ability to handle administrative duties efficiently, as this is crucial for the Medical Receptionist role.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist, administrative, or customer service roles. Emphasise any healthcare experience and showcase your communication and organisational skills.
Craft a Compelling Cover Letter: Write a brief cover letter that outlines your interest in the Medical Receptionist position. Mention specific skills that align with the job description, such as your ability to manage inquiries and maintain patient confidentiality.
Highlight Key Skills: In both your CV and cover letter, focus on key skills mentioned in the job description, like proficiency in office software, attention to detail, and a compassionate approach to patient care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ü Clinic
✨Showcase Your Communication Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your excellent communication skills during the interview by speaking clearly and confidently, and by actively listening to the interviewer's questions.
✨Highlight Relevant Experience
If you have previous experience in a receptionist or customer service role, especially in healthcare, be sure to discuss it. Share specific examples of how you've handled patient inquiries or managed appointments to show that you're well-prepared for the responsibilities of the role.
✨Emphasise Organisational Skills
The role requires strong organisational skills. Prepare to discuss how you manage your time and prioritise tasks, perhaps by sharing a situation where you successfully juggled multiple responsibilities in a busy environment.
✨Demonstrate a Compassionate Approach
Since the role involves direct interaction with patients, it's important to convey your compassionate nature. Be ready to talk about how you would handle sensitive situations or difficult patients, showcasing your ability to maintain professionalism while being empathetic.
