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- Tasks: Be the friendly face of our clinic, managing patient interactions and administrative tasks.
- Company: Join Ü Clinic, a reputable multi-specialist health clinic dedicated to exceptional patient care.
- Benefits: Enjoy a supportive team, on-the-job training, pension scheme, and a chance to make a difference.
- Why this job: This role offers variety, responsibility, and the opportunity to positively impact patients' lives.
- Qualifications: Previous experience in customer service or administration is preferred; healthcare experience is a bonus.
- Other info: Flexibility to work at different locations and some evenings/weekends is required.
The predicted salary is between 18400 - 25200 £ per year.
The Ü Clinic is a multi-specialist consultant led clinic offering a range of exceptional expert care. We are a small but busy and reputable health clinic dedicated to supporting our patients. We currently offer GP, Ophthalmology, Skin and Aesthetic services. Our multidisciplinary team works collaboratively to promote health and wellbeing to our patients and the community.
We are seeking a friendly, organized, and reliable Medical Receptionist. As the first point of contact for our patients, the Receptionist plays a key role in ensuring a welcoming and smooth experience from arrival to departure.
Key Responsibilities:- Greet patients and visitors in a courteous and professional manner
- Answer and direct phone calls, take messages, and manage inquiries
- Schedule and confirm patient appointments using our booking system
- Provide information regarding services, procedures, and clinic policies
- Maintain accurate patient records and ensure confidentiality
- Handle administrative tasks such as filing, scanning, and data entry
- Assist with billing and payment processing as needed
- Handle incoming and outgoing correspondence, including email, mail, and phone calls
- Support clinical staff with coordination of patient flow
- Monitor and order office and medical supplies when needed
- Maintain the reception area to ensure it is clean and welcoming
- Previous experience in a receptionist, administrative, or customer service role (healthcare experience is an advantage)
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in using computers and office software (e.g., MS Office, appointment booking systems)
- A compassionate and professional approach to patient care
- Ability to work independently and as part of a team
- Flexibility to work from different clinic locations. These are currently Oxted and Sevenoaks. Flexibility to work on some evening and weekends.
- A supportive and friendly team environment
- On-the-job training and development opportunities
- Pension scheme
- A role with variety and responsibility
- Opportunity to make a positive difference in people’s lives
Please submit your CV and a brief cover letter outlining your experience and interest in the role to info@theuclinic.com
Closing Date: 10.6.2025
Locations
Contact Detail:
Ü Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with the services offered at Ü Clinic. Understanding their GP, Ophthalmology, Skin, and Aesthetic services will help you engage confidently with patients and demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Practice your communication skills. As a Medical Receptionist, you'll be the first point of contact for patients. Role-play scenarios with friends or family to enhance your ability to greet patients warmly and handle inquiries professionally.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. Being able to discuss specific instances where you successfully handled scheduling or administrative duties will set you apart.
✨Tip Number 4
Be ready to discuss your flexibility. Since the role requires working from different locations and possibly on evenings and weekends, having a clear plan on how you can accommodate this will demonstrate your commitment and adaptability.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist, administrative, or customer service roles. Emphasise any healthcare experience and showcase your communication and organisational skills.
Craft a Compelling Cover Letter: Write a brief cover letter that outlines your interest in the Medical Receptionist position. Mention specific skills that align with the job description, such as your ability to manage inquiries and maintain patient confidentiality.
Showcase Your Soft Skills: In both your CV and cover letter, highlight your interpersonal skills and compassionate approach to patient care. These are crucial for the role, so provide examples of how you've demonstrated these qualities in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Medical Receptionist.
How to prepare for a job interview at Ü Clinic
✨Showcase Your Communication Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your excellent communication skills during the interview by speaking clearly and confidently, and by actively listening to the interviewer's questions.
✨Highlight Relevant Experience
If you have previous experience in a receptionist or customer service role, especially in healthcare, be sure to discuss it. Share specific examples of how you've handled patient inquiries or managed appointments to show that you're well-prepared for the responsibilities of the role.
✨Emphasise Organisational Skills
The role requires strong organisational skills. Prepare to discuss how you manage your time and prioritise tasks. You might want to mention any systems or tools you use to stay organised, as this will demonstrate your ability to handle the busy environment of a clinic.
✨Demonstrate Compassion and Professionalism
Since you'll be dealing with patients, it's crucial to convey a compassionate and professional attitude. Think of examples where you've provided excellent customer service or supported someone in need, and be ready to share these stories during your interview.
