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- Tasks: Manage sales operations and deliver exceptional customer experiences in new home sales.
- Company: A five-star rated residential developer with over 75 years of experience.
- Benefits: Competitive salary, supportive workplace, and opportunities for career growth.
- Why this job: Join a respected company and help people find their dream homes.
- Qualifications: Customer-focused attitude and strong communication skills.
- Other info: Collaborative environment with a focus on quality and trust.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Working Hours: Monday, Thursday, Friday 10am to 5pm – Saturday and Sundays 11am to 5pm – (Tuesday and Wednesdays Off)
Reporting to: Senior Sales Managers / Sales Managers / Senior Sales Advisors
About the Business: This is a well-established, five-star rated residential developer operating across England, Scotland, and Wales. With a history spanning more than 75 years, the business has grown from a family-run company into a respected national housebuilder, delivering thousands of high-quality new homes each year. People are central to its success, with a strong focus on quality, customer service, and trust, alongside a commitment to creating an inclusive and supportive workplace.
The Role: We are looking for a motivated and customer-focused Sales Advisor to manage all aspects of the day-to-day sales operation on a residential development in St Leonards-on-Sea. The role involves delivering an exceptional customer journey from first enquiry through to legal completion, while consistently achieving or exceeding sales targets.
Key Responsibilities:
- Achieve individual and site sales targets as set by senior management.
- Manage customer relationships throughout the sales process, liaising with solicitors, financial advisors, and other stakeholders to ensure timely exchanges and completions.
- Support customers post-completion by assisting with the reporting of any defects or issues.
- Proactively work with Sales Managers and colleagues to generate ideas that drive sales performance.
- Maintain the presentation of the sales area, show homes and site to the highest standards.
- Develop a thorough understanding of the product to provide accurate and detailed information to purchasers.
- Conduct guided tours of show homes, plots, and the development, clearly demonstrating features and benefits.
- Ensure all visitors are made aware of health and safety requirements and are accompanied at all times.
- Accurately maintain records using the CRM system.
- Coordinate customer meetings with the Site Manager.
- Attend weekly sales and site meetings, recording minutes and completing follow-up actions.
Working Relationships: You will work closely with Sales Managers, Sales Office Managers, Sales Advisors, Sales Administration, Construction, Customer Care, Surveyors, Technical teams, and wider business departments. External contacts include customers, solicitors, estate agents, mortgage brokers, lenders, surveyors, contractors, and marketing agencies.
New Homes Sales Advisor in St Leonards employer: U and P Recruitment Ltd
Contact Detail:
U and P Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Sales Advisor in St Leonards
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate why you’re the perfect fit for the New Homes Sales Advisor role. Focus on your customer service skills and any relevant experience you have in sales.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace New Homes Sales Advisor in St Leonards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the New Homes Sales Advisor role. Highlight your customer service experience and any sales achievements that show you can meet targets. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with what we’re looking for. Keep it engaging and personal – we love a bit of personality!
Showcase Your Knowledge: Do a bit of research on our company and the residential development market. Mentioning specific projects or values in your application shows us you’re genuinely interested and have done your homework. We appreciate that extra effort!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us while you’re at it!
How to prepare for a job interview at U and P Recruitment Ltd
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the homes and developments the company offers. Familiarise yourself with their unique selling points and be ready to discuss how you can convey this information to potential buyers.
✨Showcase Your Customer Service Skills
As a Sales Advisor, your ability to manage customer relationships is key. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. This will demonstrate your commitment to providing an exceptional customer journey.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating a sales scenario. Practice guiding a customer through the buying process, highlighting features and benefits of the homes. This will help you showcase your communication skills and sales techniques.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their sales strategies, team dynamics, or how they measure success. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
