Senior Family Support Worker in London

Senior Family Support Worker in London

London Full-Time 37000 - 44962 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support families with daily life skills and promote positive parenting.
  • Company: Tyre Hill House, a leading residential family centre.
  • Benefits: Competitive salary, training opportunities, and a supportive work environment.
  • Other info: Join a dynamic team dedicated to empowering parents and children.
  • Why this job: Make a real difference in families' lives while developing your skills.
  • Qualifications: Experience in family support or social work preferred.

The predicted salary is between 37000 - 44962 £ per year.

Join Tyre Hill House, an aspirational residential family centre providing assessment and support for parents and children who need intensive, round-the-clock support while questions about parenting capacity, child safety and sustainable care are understood. Many of the families who come to Tyre Hill will have experienced adversity, trauma, care experience, domestic abuse, mental health difficulty, substance misuse, learning needs or social isolation. Our aim is to provide assessments that are safe, fair, structured and child-centred, while also giving parents clear support, teaching and feedback. We are strengthening our multidisciplinary model around families, which includes residential family support, social work assessment, psychology, parenting and early years expertise, domestic abuse, substance misuse, and dedicated support for care-experienced parents.

The role of the Senior Family Support Worker (SFSW) is to be a positive role model when working directly with families and Family Support Workers (FSW). Where necessary, providing on-the-job training, mentoring, and coaching to support the growth and development of FSWs. The SFSW will be the key worker in assisting Tyre Hill House Assessing Social Workers to implement the Family Assessment Plan. The SFSW is responsible for supporting FSWs in the planning of day-to-day activities, ensuring they have support and oversight whilst on shift. The SFSW will offer support and guidance as and when required to FSWs throughout any given shift and when necessary, contact emergency services and the on-call manager.

The SFSW will be responsible for attending handovers between shifts, ensuring clear and accurate communication is passed onto staff. SFSWs will complete the day-to-day work with families, observing and assisting with the assessments in order to promote, strengthen and develop parenting skills and to promote the welfare of the child at all times. They will be key in creating a supportive and learning environment for the parents whilst ensuring parents can prioritise the safety and welfare needs of their children. Where this is not happening, they will take appropriate steps to safeguard children in line with Tyre Hill House safeguarding procedures.

The role of the SFSW is to encourage, teach and model positive parenting with families. This can include activities such as bathing, feeding, playing and dealing with discipline and behavioural difficulties. This support will be delivered in individual sessions or as part of group work.

Key Responsibilities

  • In line with the Family Assessment Plans, provide families with support on every aspect of daily life, health and wellbeing to include basic baby care, feeding and eating, sleeping, budgeting, safety, discipline, routines, healthy eating, healthy lifestyle choices.
  • Ensure the safety and welfare of children remains central to the assessment/intervention process.
  • To take the Key Worker role in the development, implementation and monitoring of individual family’s Assessment Plans.
  • To observe, supervise and record family interaction, child behaviour, parental motivation and parental ability to meet the needs of the child.
  • To undertake keywork sessions as directed by the Tyre Hill House Assessing Social Worker.
  • To provide a positive role model to FSWs by sharing experience, learning and knowledge.
  • To provide day-to-day support and guidance to staff, reporting incidents and concerns to manager, contacting on-call support out of hours and contacting emergency services when and if required.
  • To mentor, support and coach FSWs to ensure consistent high standards of care and practice are embedded throughout the service.
  • To develop and maintain good working relationships with parents and other family members and professionals including GPs, health visitors and Local Authority Social Workers.
  • To ensure that all documentation is completed and is evidence-based, providing clear reflection of the circumstances and presenting issues.
  • To provide a service that empowers parents to care for their own child with knowledge and confidence, valuing and respecting the strengths, experiences, and background of the families.
  • To provide structured feedback to parents during and at the end of each session.
  • To work with parents sensitively and in a non-judgemental manner, using communication skills when challenged.
  • To adopt a therapeutic PACE approach (playfulness, acceptance, curiosity and empathy) and trauma-informed principles when working with families and colleagues.
  • To take the lead and assist in the delivery of group and individual sessions with families.
  • To plan and prioritise workload within established timeframes, ensuring written records are kept up to date.
  • Where required, to assist in childcare duties to enable parents to access individual and group sessions.
  • To accurately, promptly and fully record all relevant data on ClearCare (Tyre Hill House database), in line with policies and procedures.

Senior Family Support Worker in London employer: Tyre Hill House

Tyre Hill House is an exceptional employer dedicated to providing a supportive and inclusive work environment for professionals passionate about making a difference in the lives of families facing adversity. With a strong emphasis on multidisciplinary collaboration, employees benefit from continuous professional development opportunities and a culture that values anti-discriminatory practices. Located in a nurturing residential setting, staff are empowered to contribute meaningfully to assessments and interventions, ensuring both personal and professional growth while working with a diverse range of families.

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Contact Details:

Tyre Hill House Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Family Support Worker in London

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Tyre Hill House.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Tyre Hill House!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Tyre Hill House, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Tyre Hill House or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Senior Family Support Worker in London

Child Welfare Knowledge
Family Assessment Planning
Mentoring and Coaching
Communication Skills
Observation Skills
Positive Role Modelling
Trauma-Informed Care

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Tyre Hill House:Before hitting send, make sure to tailor your application specifically to Tyre Hill House! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Tyre Hill House

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.