At a Glance
- Tasks: Lead and optimise People operations, enhancing employee experience through innovative systems.
- Company: Join Typeform, a unique form builder empowering businesses globally.
- Benefits: Fully remote role with a focus on work-life balance and professional growth.
- Other info: Diverse and inclusive workplace committed to excellence and continuous improvement.
- Why this job: Make a real impact by improving processes that enhance the employee journey.
- Qualifications: Experience in People Operations and strong systems thinking required.
The predicted salary is between 60000 - 75000 £ per year.
Who we are
Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot. Typeform is fully remote by design. For this role, we can hire candidates based in the UK, Ireland, Germany, Portugal, Spain or The Netherlands.
About the Team
At Typeform, our People Systems, Analytics & Operations team builds and operates the systems, data, and processes that power the employee experience at scale. We’re a globally distributed team responsible for ensuring that our People infrastructure—from HR systems to lifecycle operations—runs reliably, efficiently, and with a strong focus on employee experience.
About the Role
We’re looking for a People Systems Lead who brings a strong systems-thinking mindset to People Operations. This role goes beyond executing processes—you will analyze, optimize, and evolve how our People operations work end-to-end. You’ll connect workflows, systems, and employee experience, identifying opportunities to simplify processes and leverage automation to scale effectively. You’ll play a key role in ensuring our People infrastructure is not only reliable, but continuously improving as we grow. This is a hands-on role with high visibility, where you’ll contribute to both operational excellence and process design across the employee lifecycle. Please note that this position is for an initial 12-month fixed term contract.
Things you will do:
- Analyze, design, and improve People processes
- Map and evaluate end-to-end People processes, identifying inefficiencies, risks, and opportunities for simplification
- Redesign workflows to improve scalability, reduce manual effort, and enhance employee experience
- Partner with People Systems to translate process improvements into system enhancements and automation
- Take a structured, systems-level approach to problem solving, understanding upstream and downstream impacts
Operate and improve People systems
- Ensure HRIS (HiBob) reflects well-designed processes—not just accurate data—by continuously improving workflows, fields, and automation
- Support system updates, configurations, and workflow enhancements
- Identify gaps across processes and systems, and drive improvements that combine process redesign and technology enablement
Ensure data quality and operational rigor
- Own data accuracy across People systems, ensuring compliance and audit readiness
- Support reporting and data validation in partnership with People Analytics and Finance
- Contribute to building trust in workforce data through consistent, reliable operations
Enhance employee experience through operations
- Act as a primary point of contact for employee inquiries, delivering clear, timely, and high-quality support
- Identify friction points in the employee journey and drive improvements
- Build simple, scalable processes that improve the overall employee experience
Drive continuous improvement
- Proactively identify opportunities to streamline processes, reduce manual work, and increase efficiency
- Support cross-functional initiatives that improve People Operations at scale
- Help evolve operational practices as the company grows
Own and deliver employee lifecycle operations
- Manage end-to-end employee lifecycle processes (onboarding, changes, offboarding) with a focus on accuracy, consistency, and experience
- Ensure employee records, contracts, and documentation are maintained with high data integrity and confidentiality
- Partner with IT, Payroll, and Total Rewards to ensure smooth execution of lifecycle events
What you already bring to the table:
- Experience in People Operations, HR Shared Services, or HR Operations in a fast-paced, high-growth environment
- Strong systems thinking mindset—you naturally look at processes end-to-end, understand dependencies, and design improvements that scale
- Experience improving or redesigning People/HR processes, ideally with a focus on automation and tooling
- Strong working knowledge of HR systems (HiBob or similar HRIS) and data management
- Proven experience supporting multi-country populations (US + Europe)
- High attention to detail with a strong sense of ownership over data accuracy and process quality
- Ability to translate operational challenges into structured process and system improvements
- Strong communication skills and a service-oriented approach to employee support
- Ability to manage competing priorities in a dynamic environment
- Solid understanding of HR compliance and best practices
Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results. We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.
People Systems Lead - Europe (12-month FTC) employer: Typeform
Typeform is an exceptional employer that values innovation and collaboration, offering a fully remote work environment that promotes flexibility and work-life balance. With a strong focus on employee growth, Typeform provides ample opportunities for professional development and encourages a culture of continuous improvement, making it an ideal place for those looking to make a meaningful impact in People Operations.
StudySmarter Expert Advice🤫
We think this is how you could land People Systems Lead - Europe (12-month FTC)
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Typeform and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace People Systems Lead - Europe (12-month FTC)
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Typeform. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Typeform
✨Showcase Your Adaptability
Given that this is a temporary HR role at Typeform, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Typeform uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Typeform.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Typeform.
