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- Tasks: Manage patient appointments and provide top-notch customer service in a busy practice.
- Company: Friendly general practice in North Somerset focused on teamwork and patient care.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Other info: Join a dynamic team dedicated to excellent patient experiences.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Strong IT skills and previous NHS experience preferred.
The predicted salary is between 24000 - 28000 £ per year.
A general practice in North Somerset seeks a Receptionist/Administrator to manage patient throughput and appointment systems while providing excellent customer service. The role involves reception duties, communication with patients, and clerical tasks to support clinical staff.
Candidates should demonstrate strong IT skills, and previous NHS experience is preferred. Working hours include weekends and may require flexibility. Join a supportive environment with emphasis on teamwork and patient care.
Patient Access & Appointments Coordinator employer: Tyntesfield Medical Group
Contact Detail:
Tyntesfield Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access & Appointments Coordinator
✨Tip Number 1
Make sure to research the practice before your interview. Knowing their values and how they operate will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to patient care and administration. We can’t stress enough how important it is to articulate your experience with customer service and IT skills, as these are key for the role.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their approach to teamwork and patient care shows that you’re engaged and ready to contribute positively to their environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that perfect role.
We think you need these skills to ace Patient Access & Appointments Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous NHS roles. We want to see how your skills match the Patient Access & Appointments Coordinator position, so don’t be shy about showcasing your customer service and IT skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how you can contribute to our supportive environment. We love seeing genuine enthusiasm for the role!
Showcase Your Team Spirit: Since teamwork is key in this role, share examples of how you've worked well with others in past positions. We’re looking for candidates who can collaborate effectively with both patients and clinical staff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Tyntesfield Medical Group
✨Know Your Stuff
Make sure you understand the role of a Patient Access & Appointments Coordinator. Brush up on appointment systems and patient throughput management. Familiarise yourself with common NHS procedures and terminology, as this will show your commitment and readiness for the job.
✨Showcase Your Customer Service Skills
Since the role involves excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for patients or customers. Think about how you handled difficult situations and what you learned from them—this will highlight your ability to thrive in a busy practice.
✨Demonstrate IT Proficiency
Strong IT skills are essential for this position. Be ready to discuss any relevant software you’ve used, especially in a healthcare setting. If you have experience with specific NHS systems, mention them! It’s also a good idea to practice using common office software to ensure you’re comfortable discussing it.
✨Emphasise Teamwork and Flexibility
This role is all about working within a team and being flexible with your hours. Prepare to talk about your previous teamwork experiences and how you adapt to changing schedules. Highlighting your willingness to work weekends and your ability to support colleagues will make you stand out as a candidate who fits well into their supportive environment.