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- Tasks: Lead food and beverage operations, ensuring quality and innovation while maximising sales.
- Company: Join Tyneside Cinema, the North East’s top independent cinema and digital arts venue.
- Benefits: Enjoy free cinema tickets, discounts, 33 days holiday, and hybrid working options.
- Why this job: Be part of a community-focused venue that values empathy and understanding through film.
- Qualifications: Must have Level 3 Food Hygiene Certificate and experience in hospitality management.
- Other info: We promote diversity and welcome applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking to appoint a Head of Hospitality to support the continued growth of Tyneside Cinema Bar Café, Vicolo, and Events.
About Us
Tyneside Cinema is the North East’s leading independent cinema and digital arts venue located in Newcastle upon Tyne. It offers four screens with a diverse film program, and three public spaces for dining, socializing, and events. Our venue fosters a community spirit, emphasizing the power of film to promote empathy and understanding.
About the Role
The Head of Hospitality will oversee the food and beverage operations, ensuring quality, innovation, and alignment with our local identity. Responsibilities include:
- Managing site strategy, legal compliance, and operational efficiency to maximize sales and customer satisfaction.
- Leading the department to profitability, achieving or exceeding budgets.
- Developing menus that enhance our hospitality identity and revenue.
- Establishing processes and KPIs to minimize financial risks.
- Overseeing supply chain management, waste reduction, and stocktaking.
- Managing payroll and operational resources for efficiency.
- Fostering a culture of excellence, staff development, and succession planning.
- Implementing growth strategies based on market trends.
- Maintaining compliance with all legal and safety regulations, including licensing and health & safety standards.
- Developing and refining hospitality offerings for private hires and events.
Role Accountabilities
Ensure policies and procedures comply with legislation and company standards. Lead by example in licensing, safety, and responsible service of alcohol. Promote a safety-first culture and maintain legislative compliance in all aspects of operations.
Position Details
- Reports to: Chief Executive Officer
- Hours: Full-time, 37.5 hours/week
- Salary: £42,000 p.a.
Key Relationships
- Chief Financial Officer
- Head of Cinema
- Events Manager
- Front of House Manager
- Head of Marketing and Engagement
- Board of Trustees
Qualifications & Skills
- Level 3 Food Hygiene Certificate
- Personal license and alcohol awareness training
- Experience in management, legislation, stocktaking, and leadership
- IT literacy (MS Office, EPOS systems)
Person Specification
We value experience and knowledge in hospitality management, legal compliance, team building, and operational efficiency.
Employee Benefits
- Free cinema tickets and discounts
- Monthly staff screenings
- 33 days holiday including bank holidays
- Enhanced sick pay
- Hybrid working options
- Wellbeing support, mental health initiatives, and health benefits
How to Apply
We are committed to diversity and encourage applications from all backgrounds. Please submit your CV via the application link and inform us of any reasonable adjustments needed during recruitment.
Head of Hospitality employer: Tyneside Cinema
Contact Detail:
Tyneside Cinema Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Hospitality
✨Tip Number 1
Familiarise yourself with Tyneside Cinema's unique identity and community spirit. Understanding their mission to promote empathy through film will help you align your vision for the Head of Hospitality role with their values.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those with experience in cinema or arts venues. Attend local events or join relevant online groups to connect with potential colleagues and gain insights into the specific challenges and opportunities in this sector.
✨Tip Number 3
Stay updated on current trends in food and beverage operations, particularly in the context of cinemas and event spaces. This knowledge will enable you to propose innovative menu ideas and strategies that resonate with the audience at Tyneside Cinema.
✨Tip Number 4
Prepare to discuss your approach to fostering a culture of excellence and staff development during the interview. Highlight any past experiences where you've successfully led teams, implemented training programmes, or improved operational efficiency.
We think you need these skills to ace Head of Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, legal compliance, and team leadership. Use specific examples that demonstrate your ability to manage food and beverage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Tyneside Cinema's mission. Mention how your skills align with their goals, particularly in enhancing customer satisfaction and operational efficiency.
Highlight Relevant Qualifications: Ensure you mention your Level 3 Food Hygiene Certificate and any personal licenses or alcohol awareness training you possess. These qualifications are crucial for the role and should be prominently featured in your application.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams in previous roles. Discuss your approach to staff development, succession planning, and fostering a culture of excellence, as these are key aspects of the Head of Hospitality position.
How to prepare for a job interview at Tyneside Cinema
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in hospitality management. Discuss specific examples where you successfully led a team, managed operations, or improved customer satisfaction. This will demonstrate your capability to handle the responsibilities of the Head of Hospitality role.
✨Understand the Local Identity
Familiarise yourself with Tyneside Cinema's unique identity and community spirit. Be prepared to discuss how you can align the food and beverage operations with local culture and trends, as this is crucial for enhancing customer experience and driving sales.
✨Prepare for Financial Discussions
Since the role involves managing budgets and achieving profitability, brush up on your financial acumen. Be ready to discuss how you've previously developed menus or strategies that increased revenue while maintaining quality and compliance with legal standards.
✨Emphasise Team Development
The role requires fostering a culture of excellence and staff development. Share your approach to team building and succession planning, including any training programmes you've implemented in the past. This will show your commitment to creating a motivated and skilled workforce.
