Wellbeing Worker

Wellbeing Worker

Full-Time On-site
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Details
Job Title: Wellbeing Worker
Responsible to: Senior Wellbeing Manager
Based at: Tyneside and Northumberland, Hybrid Working
Hours: Part-time , 18hours per week
Contract length: 6month contract- subject to extension
Salary: £12.224.16 [PTE]/ £25,127.44 [FTE]
Benefits: Private health cash back plan, Access to employee discount scheme, Enhanced pension contribution, 24 days annual leave increasing depending on length of service


Purpose of job
Tyneside and Northumberland Mind are looking to recruit an effective, highly motivated, and confident Wellbeing worker to join their highly skilled team. The successful candidate will be part of a dynamic team working within our Wellbeing team covering our area of benefit.
Building on our established services the Wellbeing worker will work with local people and communities, providing emotional and practical wellbeing support, working alongside our other Wellbeing staff and an integral part of our service. The role asked for lived experience of community wellbeing delivery and a willingness to work alongside other providers and services to build a strong network.
Working with local authorities commissioning groups and supporting services, this role integrates our services into the community and looks for additional opportunities where we are able to extend our services.
This role will facilitate wellbeing groups, support wellbeing events and support the organisation in planning and executing the wellbeing strategy.

Key Responsibilities

1. Lead on the delivery of Wellbeing groups with a focus on supporting improvements to individuals’ mental health and wellbeing, with the support of a volunteer.
2. Plan Wellbeing sessions in advance creating resources to be shared with colleagues and clients
3. Support the marketing and fundraising of Wellbeing groups
4. Support the Wellbeing Manager in networking and attending events
5. Support mobilisation of new projects
6. Regularly collect client feedback and tailor sessions to themes requested by clients.
7. Manage the client referral procedure to ensure client referrals and assessments are actioned in a timely manner.
8. Manage the introduction of new clients, ensuring a smooth and supportive transition into the group to enable people to become an active group member.
9. Effective management of group dynamics to ensure a positive and welcoming environment that supports equality & diversity.
10. Identify, assess and manage risk in line with our values, policies & procedures to ensure a safe environment for staff and clients.
11. Ensure completion of client records, notes and systems in a precise and timely manner whilst adhering to confidentiality and data protection guidelines.
12. Ensure Safeguarding policies and procedures are followed within groups and report all incidents in a timely manner.
13. Support the completion of statistics, reports and evaluation data in a precise and timely manner to enable accurate reporting to funders.
14. Complete a group review on a quarterly basis to evaluate service delivery and outcomes inline with organisation and client goals.
15. Review clients progress to identify and challenge any barriers to their recovery and enable people to move forward.
16. Support the process of funding applications for the Wellbeing services
17. Signpost clients to services that may further support and develop their recovery.
18. Support colleagues and provide cover for groups where required.
19. Attend monthly supervision and team meetings. Respond to and implement agreed objectives.

Expectations
1. Ensure that all responsibilities and activities discharged within this post are consistent with the terms and spirit of Tyneside and Northumberland Mind’s policies.
2. The nature of the post will require flexibility in terms of ways of working to deliver on objectives.
3. The post holder is expected to travel to meetings throughout the area of benefit
4. Complete an induction including mandatory training modules
5. Attend and complete training as agreed with the Wellbeing Manager.
6. The post holder/s may be required to undertake other activities as deemed appropriate by their Line Manager

Person Specification
Essential Criteria
  1. Enhanced DBS (Disclosure and Barring Service)
2. At least 1 years’ experience of working in mental health or similar with clients who have a number of complex needs.
3.Must possess a full driving licence and access to a reliable vehicle, as this role requires frequent travel within Tyneside and Northumberland area.
4. The ability to build accessible, strong relationships with clients; to work with them in a reassuring, supportive, manner which leads to an empowering partnership
5. Ability to work with clients to enable them to have control of their own lives and become more independent and resourceful
6. An awareness of the power imbalance of working with our vulnerable client group and ability to diminish that whilst maintaining a client led, person centred, boundaried relationship
7. An understanding of the impact of domestic violence and challenging family situations on mental health
8. Experience of facilitating both group and one to one support and ability to work in challenging situations
9. Experience of building strong partnerships with other agencies
10. Knowledge and experience of statutory safeguarding processes
11. Excellent communication skills and the ability to communicate effectively with a wide range of people.
12. Ability to work within a team as well as independently and can use own initiative.
13. Experience of using outcome measurement tools to track clients’ progres
14.Experience of writing or contributing to update reports for funders and/or commissioners
15.Adept at using Microsoft Office and other software package
16.An understanding of and commitment to Diversity, Equity and Inclusion and to Tyneside and Northumberland Mind’s values
Desirable
  1. Experience of working with vulnerable people
  2. Experience of working with complex needs
  3. Experience of dealing with public sector commissioners
  4. Experience of using a CRM system
  5. Experience of delivering coaching and training

Required for application:

1x Curriculum Vitae (CV, preferred in Pdf format)
Complete pre-screening questions.

To submit your application please follow the link below:

Closing Date for applications will be October 12th,2026

Please note that in the event of high interest, we may close the advert and arrange interviews at an earlier time than originally stated. To avoid disappointment, please submit your application as soon as possible.

Further questions and enquiries about the role? Email:
Senior Wellbeing Manager
Benefits

Private health cash back plan, Access to employee discount scheme, Enhanced pension contribution, 24 days annual leave increasing depending on length of service

Wellbeing Worker employer: Tyneside and Northumberland Mind

Tyneside and Northumberland Mind is an exceptional employer, offering a supportive work culture that prioritises mental health and employee wellbeing. With a strong commitment to professional development, employees have access to growth opportunities and training tailored to enhance their skills in the mental health sector. The hybrid working model based in Gateshead/Newcastle allows for flexibility, making it an ideal environment for those seeking meaningful and rewarding employment in community services.

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Contact Details:

Tyneside and Northumberland Mind Recruitment Team