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- Tasks: Process student data and provide course advice in a marine environment.
- Company: Join a supportive team at South Shields Marine School.
- Benefits: Enjoy 36 days annual leave, free parking, and a local government pension.
- Why this job: Experience a unique marine setting while helping students succeed.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Opportunities for learning and development in a dynamic workplace.
The predicted salary is between 24102 - 25939 £ per year.
Location: South Shields Marine School
Salary: £24,102 to £25,939 per annum
Hours: 35 per week
Closing date: Monday 9 February 2026
Key Responsibilities
- Accurate processing of student data
- Providing course advice and guidance to prospective, current and past students and clients
- Administration and verification of documentation related to the enrolment of UK and international students
What We’re Looking For
- Great communication and administrative skills
- A team player with a positive working attitude
- Experience of working in a customer facing role
Why Join Us
- Work in a unique marine environment within a supportive team
- 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service
- Free on-site parking
- On site catering facilities
- Local Government Pension Scheme
- Learning & Development Opportunities
Marine Customer Service Officer in South Shields employer: Tyne Metropolitan College
Contact Detail:
Tyne Metropolitan College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marine Customer Service Officer in South Shields
✨Tip Number 1
Network like a pro! Reach out to current or former employees at South Shields Marine School on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how our communication skills shine, especially in a marine environment!
✨Tip Number 3
Research the school’s values and recent news. This will help us tailor our responses and demonstrate that we’re genuinely interested in being part of their supportive team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Marine Customer Service Officer in South Shields
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Marine Customer Service Officer. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since great communication is key for this role, don’t shy away from showcasing your ability to convey information clearly. Use examples from your past experiences where you’ve successfully communicated with students or clients.
Highlight Your Team Spirit: We’re looking for a team player, so make sure to mention any collaborative projects or roles you've had. Share how you contributed to a positive working environment and supported your colleagues.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application in all its glory and gives you a chance to explore more about us!
How to prepare for a job interview at Tyne Metropolitan College
✨Know Your Stuff
Make sure you understand the key responsibilities of a Marine Customer Service Officer. Brush up on how to accurately process student data and provide course advice. Familiarise yourself with the types of documentation involved in student enrolment, especially for both UK and international students.
✨Show Off Your Communication Skills
Since great communication is a must-have, practice articulating your thoughts clearly. Think about examples from your past roles where you successfully communicated with customers or colleagues. This will help you demonstrate your ability to engage effectively with students and clients.
✨Team Player Vibes
Emphasise your experience working in a team. Prepare to share specific instances where you collaborated with others to achieve a common goal. Highlighting your positive attitude and teamwork skills will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the marine environment. Inquire about the team dynamics or the types of challenges they face. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
