At a Glance
- Tasks: Lead the IT team to provide top-notch support for staff and students across multiple schools.
- Company: Join Tyne Coast Academy Trust, a collective of schools dedicated to educational excellence.
- Benefits: Competitive salary, supportive induction, and access to high-quality professional development.
- Other info: Commitment to safeguarding and promoting welfare of children; Disability Confident employer.
- Why this job: Make a real impact on education by enhancing ICT services in a dynamic environment.
- Qualifications: Experience in IT service delivery and strong leadership skills required.
The predicted salary is between 49282 - 52413 £ per year.
Tyne Coast Academy Trust represents the joining of schools across the north‑east region who share a collective vision for excellence in education at all stages. The Trust currently consists of five schools, three secondary schools and two primary schools. The vision of the Trust is to be an outstanding MAT, providing excellence in education at all stages.
We are seeking a confident and experienced ICT Manager to lead the Trust’s IT team. This is a senior role, responsible for ensuring consistent, high quality IT support for staff and students across our schools, contributing to the Trust’s executive team advising on ICT matters, leading on ICT related procurement and strategic planning and leading on the Trust’s approach to business planning in areas such as cyber security, filtering and monitoring.
The successful candidate will have experience of managing IT service delivery in multi‑site environments, be able to demonstrate strong people leadership and stakeholder engagement skills and have a strong understanding of ICT service management principles and frameworks.
We are committed to investing in our staff and you will receive a supportive induction programme and have access to high quality CPD. You will also receive consistent support from a dedicated CEO, Trustees, central trust team and Head Teachers.
The deadline for applications is 12pm on Monday 8 June 2026. All applications must be submitted via the MyNewTerm portal.
Tyne Coast Academy Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks including an enhanced DBS with barred list check.
In accordance with Keeping Children Safe in Education 2025, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the interview process.
We are proud to be a Disability Confident employer and guarantee an interview to anyone who discloses a disability where their application meets the minimum criteria for the post.
Further information can be found on the academy trust website https://www.tynecoast.academy/join-our-mat/recruitment.
ICT Services Manager employer: Tyne Coast Academy Trust
Tyne Coast Academy Trust is an exceptional employer dedicated to fostering a collaborative and supportive work environment for its staff. With a strong commitment to professional development, employees benefit from comprehensive training opportunities and a robust induction programme, ensuring they are well-equipped to excel in their roles. Located in the vibrant north-east region, the Trust not only prioritises educational excellence but also values the well-being of its staff, making it an ideal place for those seeking meaningful and rewarding employment in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Services Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Tyne Coast Academy Trust on LinkedIn. A friendly chat can give you insider info and might just help you stand out when it comes to interviews.
✨Tip Number 2
Prepare for the interview by researching the Trust’s vision and values. Show us that you’re not just another candidate; demonstrate how your experience aligns with their goals in ICT service management.
✨Tip Number 3
Practice common interview questions related to ICT leadership and service delivery. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Tyne Coast Academy Trust team.
We think you need these skills to ace ICT Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ICT Services Manager role. Highlight your experience in managing IT service delivery, especially in multi-site environments, and showcase your leadership skills. We want to see how you can contribute to our vision of excellence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our goals at Tyne Coast Academy Trust. Be confident and let your personality come through!
Showcase Relevant Experience:When filling out your application, make sure to highlight any relevant experience you have in ICT service management principles and frameworks. We’re looking for someone who can hit the ground running, so don’t hold back on your achievements!
Apply Through Our Website:Remember to submit your application via the MyNewTerm portal as specified. It’s super important to follow the application process correctly, so we can easily review your application. We can’t wait to hear from you!
How to prepare for a job interview at Tyne Coast Academy Trust
✨Know Your ICT Service Management
Make sure you brush up on ICT service management principles and frameworks. Be ready to discuss how you've applied these in previous roles, especially in multi-site environments. This will show your understanding of the complexities involved in managing IT services across different schools.
✨Showcase Your Leadership Skills
Prepare examples that highlight your people leadership and stakeholder engagement skills. Think about times when you've successfully led a team or collaborated with various stakeholders to achieve a common goal. This is crucial for a senior role like this one.
✨Understand Their Vision
Familiarise yourself with Tyne Coast Academy Trust's vision for excellence in education. Be prepared to discuss how your experience aligns with their goals and how you can contribute to their mission. This shows that you're not just looking for any job, but that you're genuinely interested in their specific organisation.
✨Prepare for Cyber Security Questions
Given the emphasis on cyber security in the job description, be ready to discuss your knowledge and experience in this area. Think about strategies you've implemented in the past to enhance security and how you would approach filtering and monitoring in a school environment.
