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- Tasks: Lead the Housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Elite Hotels, dedicated to creating memorable guest experiences.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Join us to make every guest's stay exceptional and impactful.
- Qualifications: Experience in housekeeping and strong leadership skills.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
The predicted salary is between 24000 - 36000 £ per year.
In accordance with the Company policies and procedures to assist the Head Housekeeper/Deputy by taking responsibility for the day-to-day operation of the Housekeeping Department, ensuring that the specified standard of performance is achieved, whilst achieving maximum guest satisfaction.
Key Responsibilities:
- To maintain the highest possible standards of cleanliness and order in all areas controlled by Housekeeping, ensuring that these areas are systematically cleaned and spring-cleaned to the stipulated standard.
- To provide assistance and support to Room Attendants and Linen Porters.
- To ensure that discipline and high morale is maintained, advising the Executive Head Housekeeper of any problems.
- In conjunction with the Head Housekeeper to forward plan for the Department, identifying problems and recommending solutions.
- To check areas continuously for maintenance problems liaising with all Housekeeping staff and report any concerns to the Maintenance Department through the Hotel's procedures. Follow up on work carried out and report problems to the Head Housekeeper.
- To carry out all duties in a safe manner, having regard to the health, safety and welfare of self, other members of staff, guests and other persons on Hotel premises.
- To check daily the arrival lists, ensuring that any special requests, gifts, flowers, etc., are attended to. Inform the Linen Porters and Room Attendants accordingly and co-ordinate actions necessary to meet these requests.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Housekeeping Supervisor employer: Tylney Hall Hotel
Contact Detail:
Tylney Hall Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Housekeeping Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housekeeping standards and procedures. Be ready to discuss how you would maintain cleanliness and order, and share examples of how you've supported your team in the past.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight your experience in maintaining high morale and discipline among staff. Talk about how you’ve successfully managed challenges in previous roles and how you plan to do the same as a Housekeeping Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make every guest's experience memorable. Your next opportunity could be just a click away!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know why you love maintaining high standards of cleanliness. Share any experiences that highlight your attention to detail and commitment to guest satisfaction.
Highlight Teamwork Skills: As a Housekeeping Supervisor, you'll be working closely with Room Attendants and Linen Porters. Make sure to mention any past experiences where you've successfully collaborated with a team to achieve common goals.
Be Proactive About Problem-Solving: We value individuals who can identify issues and suggest solutions. In your application, give examples of how you've tackled challenges in previous roles, especially in housekeeping or similar environments.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Tylney Hall Hotel
✨Know Your Standards
Familiarise yourself with the cleanliness and order standards expected in the housekeeping department. Be ready to discuss how you would maintain these standards and provide examples from your past experience.
✨Show Team Spirit
Highlight your ability to support and motivate your team. Share specific instances where you've helped colleagues, like Room Attendants or Linen Porters, overcome challenges or improve morale.
✨Problem-Solving Skills
Prepare to discuss how you identify and solve problems within a housekeeping context. Think of examples where you've successfully addressed maintenance issues or improved operational efficiency.
✨Guest Satisfaction Focus
Emphasise your commitment to guest satisfaction. Be ready to talk about how you would handle special requests and ensure that every guest has a memorable experience during their stay.
