At a Glance
- Tasks: Deliver hands-on training to enhance service standards and culture at Elite Hotels.
- Company: Join Elite Hotels, where we prioritise exceptional guest experiences.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Other info: 32 hours per week with flexible days to suit operational needs.
- Why this job: Make a real impact on guest experiences while developing your training skills.
- Qualifications: Experience in training within hospitality and strong communication skills.
The predicted salary is between 20250 - 24750 £ per year.
Overview of Role: This hands-on, practical training position plays a key role in embedding Elite Hotels' culture, service standards, and behaviour expectations across the property. Through on-the-job, online and classroom training, working closely with the Human Resources manager and heads of department across the hotels' operations, you will ensure learning programmes are translated to consistent on-the-floor performance, supporting managers to build capability, accountability and engagement and development activities to develop consistent standards that reflect the Company's culture and the ethos of delivering distinctive, engaged and guest-centric service.
The role will suit someone who:
- Can demonstrate previous experience in training and coaching in a hospitality environment
- Has excellent verbal and written communication skills, is passionate, and self-motivated
- Is enthusiastic, customer-focused, and able to work within deadlines
- Can be flexible towards hours to suit operational learning needs
32 hours per week, site-based, flexible days. At Elite Hotels, we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Training Officer in Hook employer: Tylney Hall Hotel
Tylney Hall Hotel is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration among its culinary team. With a strong emphasis on employee growth, the Senior Chef de Partie role provides opportunities for skill development and leadership in a prestigious setting, making it an ideal place for passionate chefs to advance their careers while enjoying the unique charm of Hook.
