At a Glance
- Tasks: Lead the front desk team and manage guest bookings at a luxury hotel.
- Company: Tylney Hall Hotel, a stunning 4-red Star property.
- Benefits: Competitive pay, staff discounts, and opportunities for career advancement.
- Other info: Dynamic role with a focus on guest satisfaction and team collaboration.
- Why this job: Join a prestigious hotel and enhance guest experiences in a vibrant environment.
- Qualifications: Leadership skills and experience with hotel management systems.
The predicted salary is between 28103 - 34348 £ per year.
Tylney Hall Hotel, a beautiful 4-red Star property with 113 bedrooms, seeks a Reception Supervisor to lead the front desk team and manage reservations, guest bookings, and restaurant or leisure facility inquiries.
The role requires hands-on leadership, excellent guest service, and proficiency with Fidelio Opera PMS, Concept and Squirrel POS.
You will deputise for the Department Manager when needed and help maximise occupancy and guest satisfaction.
#J-18808-Ljbffr
Reception & Reservations Supervisor – Luxury Hotel in Hook employer: Tylney Hall Hotel
Tylney Hall Hotel is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration among its culinary team. With a strong emphasis on employee growth, the Senior Chef de Partie role provides opportunities for skill development and leadership in a prestigious setting, making it an ideal place for passionate chefs to advance their careers while enjoying the unique charm of Hook.
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Reservations Supervisor – Luxury Hotel in Hook
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tylney Hall Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tylney Hall Hotel
Don't be shy about reaching out to Tylney Hall Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception & Reservations Supervisor – Luxury Hotel in Hook
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tylney Hall Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tylney Hall Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
