At a Glance
- Tasks: Coordinate events and manage a dynamic team to deliver exceptional customer service.
- Company: Join Elite Hotels, where we prioritise positive guest experiences.
- Benefits: Opportunities for leadership development and a vibrant work environment.
- Other info: Exciting role with potential for growth in the hospitality industry.
- Why this job: Kickstart your career in hospitality and make memorable moments for guests.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Working with our Conference and Banqueting Team, supporting with the coordination of events, weddings, and functions you will be able to manage a team of staff – many of whom may be casual or part-time, giving clear direction and instruction. You will be happy speaking to customers and participate in the upselling of facilities or the touring of the hotel, promoting its appeal as a conference and events venue. The role will involve working with the current team and also training new team members joining the business, focusing on delivering excellent customer service to all our guests. This is an exciting opportunity with future development available to support your first or next steps into leadership!
Key Responsibilities:
- Possessing excellent organisational skills
- Management of staff and awareness of areas of responsibility: e.g. working with housekeeping, kitchen, and waiting staff to ensure smooth running of events
- Induction and on-the-job training for new staff
- Able to work under pressure and to tight deadlines
- Have excellent customer service skills and the drive to deliver service excellence at all times
At Elite Hotels we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Conference & Banqueting Supervisor in Hook employer: Tylney Hall Hotel
Tylney Hall Hotel is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration among its culinary team. With a strong emphasis on employee growth, the Senior Chef de Partie role provides opportunities for skill development and leadership in a prestigious setting, making it an ideal place for passionate chefs to advance their careers while enjoying the unique charm of Hook.
