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- Tasks: Set up meeting rooms, serve food and beverages, and provide top-notch guest service.
- Company: Luxury hotel in Hook, England, known for exceptional service.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Perfect for those looking to gain experience in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A luxury hotel located in Hook, England is seeking a dedicated individual to join their Conference and Banqueting Department. The role focuses on maintaining the highest standards of service and customer care, ensuring guests receive exceptional service at all times.
Responsibilities include:
- Setting up meeting rooms
- Serving food and beverages
- Upselling hotel facilities
The ideal candidate will be knowledgeable about the hotel’s offerings and committed to exceeding guest expectations.
Conference & Banqueting Host & Guest Service Specialist in Hook employer: Tylney Hall Hotel
Contact Detail:
Tylney Hall Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Host & Guest Service Specialist in Hook
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience in providing exceptional service and how you’ve gone above and beyond for guests.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for roles that catch your eye. The more you put yourself out there, the better your chances!
✨Tip Number 4
Research the hotel! Knowing the ins and outs of the hotel’s offerings will impress during interviews. Be ready to discuss how you can enhance guest experiences with your knowledge and enthusiasm.
We think you need these skills to ace Conference & Banqueting Host & Guest Service Specialist in Hook
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for providing top-notch service. Share experiences where you went above and beyond for guests, as this aligns perfectly with our commitment to exceptional customer care.
Know Our Offerings: Make sure to highlight your knowledge of the hotel’s facilities and services in your application. This shows us that you're not just interested in the role, but also in what we offer to our guests, which is crucial for upselling.
Be Detail-Oriented: In a role like this, attention to detail is key. When crafting your application, pay close attention to spelling and grammar. A polished application reflects your professionalism and dedication to maintaining high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our hotel and what we stand for!
How to prepare for a job interview at Tylney Hall Hotel
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Familiarise yourself with its facilities, services, and any recent news or events. This knowledge will not only impress the interviewers but also help you answer questions about how you can contribute to enhancing guest experiences.
✨Showcase Your Customer Service Skills
As a Conference & Banqueting Host, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. Highlight your ability to handle difficult situations with grace and ensure that every guest feels valued and cared for.
✨Practice Upselling Techniques
Upselling is an important part of the role, so be ready to discuss strategies you might use to promote hotel facilities. Think of creative ways to suggest upgrades or additional services that enhance the guest experience. Practising these techniques beforehand will give you confidence during the interview.
✨Dress to Impress
Since this is a luxury hotel, your appearance matters. Dress smartly and professionally for the interview to reflect the high standards of the establishment. A polished look shows that you understand the importance of presentation in the hospitality industry.
