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- Tasks: Lead the Housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join Elite Hotels, where we prioritise positive guest experiences.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Make a real difference in guests' stays while developing your leadership skills.
- Qualifications: Experience in housekeeping and strong team management skills.
- Other info: Dynamic workplace with a focus on health, safety, and employee well-being.
The predicted salary is between 24000 - 36000 £ per year.
In accordance with the Company policies and procedures to assist the Head Housekeeper/Deputy by taking responsibility for the day-to-day operation of the Housekeeping Department, ensuring that the specified standard of performance is achieved, whilst achieving maximum guest satisfaction.
Key Responsibilities:
- To maintain the highest possible standards of cleanliness and order in all areas controlled by Housekeeping, ensuring that these areas are systematically cleaned and spring-cleaned to the stipulated standard.
- To provide assistance and support to Room Attendants and Linen Porters.
- To ensure that discipline and high morale is maintained, advising the Executive Head Housekeeper of any problems.
- In conjunction with the Head Housekeeper to forward plan for the Department, identifying problems and recommending solutions.
- To check areas continuously for maintenance problems liaising with all Housekeeping staff and report any concerns to the Maintenance Department through the Hotel's procedures. Follow up on work carried out and report problems to the Head Housekeeper.
- To carry out all duties in a safe manner, having regard to the health, safety and welfare of self, other members of staff, guests and other persons on Hotel premises.
- To check daily the arrival lists, ensuring that any special requests, gifts, flowers, etc., are attended to. Inform the Linen Porters and Room Attendants accordingly and co-ordinate actions necessary to meet these requests.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Housekeeping Supervisor in Highland employer: Tylney Hall Hotel
Contact Detail:
Tylney Hall Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Highland
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Housekeeping Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housekeeping standards and procedures. Be ready to discuss how you would maintain cleanliness and order, and share examples of how you've supported your team in the past.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight your experience in maintaining high morale and discipline within your team. Talk about how you’ve successfully managed challenges and kept everyone motivated.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Housekeeping Supervisor in Highland
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know why you love maintaining high standards of cleanliness. Share any experiences that highlight your attention to detail and commitment to guest satisfaction.
Highlight Teamwork Skills: As a Housekeeping Supervisor, you'll be working closely with Room Attendants and Linen Porters. Make sure to mention any past experiences where you've successfully collaborated with a team to achieve common goals.
Be Proactive About Problem-Solving: We value candidates who can identify issues and suggest solutions. In your application, give examples of how you've tackled challenges in previous roles, especially in housekeeping or similar environments.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Tylney Hall Hotel
✨Know Your Standards
Familiarise yourself with the cleanliness and order standards expected in the housekeeping department. Be ready to discuss how you would maintain these standards and ensure maximum guest satisfaction.
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll need to support and motivate your team. Prepare examples of how you've successfully led a team in the past, dealt with challenges, and maintained high morale among staff.
✨Problem-Solving Mindset
Think about potential issues that could arise in the housekeeping department and how you would address them. Be prepared to share specific examples of problems you've encountered and the solutions you implemented.
✨Health and Safety Awareness
Understand the importance of health and safety in the workplace. Be ready to discuss how you would ensure that all housekeeping duties are carried out safely, keeping both staff and guests in mind.
