Director, K12 Solution Consulting

Responsibilities:

• Lead and manage the K12-focused Solution Consultant Team across multiple K12 business units.
• Mentor, train, and assess team members to keep them engaged, motivated, and successful.
• Develop individual growth and development plans for team members and monitor progress.
• Define goals and performance metrics, aligning with overall business objectives.
• Foster collaboration within the team and direct K12-focused initiatives.
• Manage team processes, procedures, and operational efficiencies.
• Help shape and guide the overarching Tyler One K12 vision.
• Provide guidance to the team in navigating complex customer environments and evaluations.
• Lead the team in crafting compelling sales messaging and ensuring effective efforts to win opportunities.
• Present Tyler's solutions to customers, positioning them as the preferred choice over competitors.
• Act as an escalation point, working with pre-sales and post-sales teams to resolve customer issues.
• Collaborate with Solution Consultant managers to allocate resources for projects.
• Work closely with product management and technical teams to provide feedback on customer needs and product development.
• Develop and implement strategies with the sales team to accelerate growth, focusing on key verticals, markets, and solutions.
• Continuously evaluate and improve competitor intel to help with competitive sales scenarios.
• Engage with customers at all levels, from end users to CIOs, to understand their needs and ensure Tyler's solutions are aligned with their goals.
• Share industry trends and best practices during customer interactions to enhance value and build trust.
• Stay updated on competitor offerings and continuously position Tyler's products as the superior solution.
• Track and analyze performance.
• Lead and manage multiple direct reports/teams while ensuring alignment with company objectives.
• Leverage knowledge of Tyler's products and services to successfully drive sales in the K12 market.
• Identify and build relationships with key stakeholders and decision-makers to expand Tyler's market presence.
• Collaborate effectively with sales teams to refine sales strategies and ensure successful demonstrations.
• Communicate clearly and professionally with both internal and external stakeholders.
• Expected to travel 50%-75% of the time for customer engagement, team development, and sales support.

Qualifications:

• Bachelor's degree preferred.
• Strong background in pre-sales Solutions Consulting and Senior System Solutions Consulting.
• In-depth knowledge of the K12 industry, including market trends, competitors, and Tyler's product development roadmap.
• Proven track record of achieving sales and growth targets.
• Exceptional written and verbal communication skills, with excellent presentation abilities.
• Public speaking experience is a plus.
• Self-motivated and able to work independently while fostering team collaboration.
• Strong interpersonal skills with the ability to establish and maintain effective relationships with clients and team members.
• Proficient in general computer literacy and MS Office applications.
• Must possess a valid driver's license and the ability to travel as required.
• Strategic thinking with a focus on achieving business goals.
• Ability to mentor and inspire teams, ensuring high levels of engagement and success.
• Strong customer-focused mindset with the ability to build trust and loyalty.
• Deep understanding of the K12 market, including current challenges and opportunities.
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Location: Yarmouth, Maine | Billings, Montana | Lubbock, Texas | Plano, Texas | Remote

State-Specific Salary Range Disclosure Requirements: Salary will generally fall between $83,524 - $109,900 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.