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- Tasks: Support our Sales Team by managing calls, bookings, and client communications.
- Company: Join a dynamic company focused on delivering exceptional service and support.
- Benefits: Enjoy a flexible work schedule with opportunities for growth and development.
- Why this job: Be part of a collaborative team that values your input and fosters a positive culture.
- Qualifications: Strong English skills and prior admin experience are essential; Microsoft Office proficiency is a must.
- Other info: No cold calling involved, just genuine client interactions!
The predicted salary is between 24000 - 42000 £ per year.
As a Support Administrator, you will play a crucial role in supporting external Sales Team and Service teams, ensuring smooth operations.
Duties:
- Answering incoming calls – new & existing clients / external sales & service colleagues
- Booking in appointments for the Service Technicians
- Booking in appointments for sales Teams from the leads that come in. (No cold calling)
- Responding to Web Enquiries and Technician Leads
- Producing quotations on Word / PDF
- Following up sales calls / emails with clients regarding outstanding quotations sent.
- Logging, booking, costing ad-hoc job work on our CRM system, Service Tracker.
- Staying in regular contact with the external colleagues to provide support and update their dashboards (list of work)
- Responding to the variety of emails within the office inbox
- Proof reading when required.
- Logging domestic job work on the CRM system
- Setting up new clients on the CRM system
- Assisting with Tender proposals
- Communicate efficiently with other Teams, Subsidiaries and Sub-Contractors
- Covering colleagues workload when they are absent (i.e. holiday / sick)
Qualifications for the Sales Support Coordinator:
- Proficiency in English, both written and verbal.
- Prior experience in an administration role
- Strong organisational skills with attention to detail.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills.
- Ability to prioritise tasks effectively.
Sales Support Coordinator employer: Tyler Mason Consultants
Contact Detail:
Tyler Mason Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Familiarise yourself with our CRM system, Service Tracker. Understanding how to log and manage job work effectively will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your communication skills, especially in handling calls and emails. Practising how to respond to client inquiries and follow-ups can help you demonstrate your proficiency in this area.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will highlight your ability to prioritise effectively, which is crucial for this position.
✨Tip Number 4
Get comfortable with Microsoft Office Suite, particularly Word and Excel. Being able to produce quotations and manage data efficiently will be key to your success as a Sales Support Coordinator.
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and sales support. Emphasise your organisational skills, attention to detail, and proficiency in Microsoft Office Suite.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the duties mentioned in the job description. Explain how your previous experiences align with the responsibilities of the Sales Support Coordinator role.
Showcase Communication Skills: Since excellent communication is key for this role, include examples in your application that demonstrate your ability to communicate effectively, both verbally and in writing.
Highlight Teamwork and Independence: Mention instances where you successfully worked as part of a team as well as times when you took initiative and worked independently. This will show your versatility in different work environments.
How to prepare for a job interview at Tyler Mason Consultants
✨Showcase Your Organisational Skills
As a Sales Support Coordinator, you'll need to demonstrate strong organisational skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Familiarise Yourself with CRM Systems
Since the role involves logging and managing data on a CRM system, it’s beneficial to have a basic understanding of how these systems work. If you have experience with any CRM software, be sure to mention it during the interview.
✨Prepare for Communication Scenarios
Excellent communication is key in this role. Think of scenarios where you effectively communicated with clients or team members, especially in resolving issues or following up on quotations. Practising these examples can help you articulate your skills clearly.
✨Demonstrate Attention to Detail
Attention to detail is crucial for producing accurate quotations and managing client information. Be ready to discuss how you ensure accuracy in your work, perhaps by sharing methods you use to proofread documents or check your work.
