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- Tasks: Build and maintain strong client relationships while overseeing campaigns and projects.
- Company: Join a top digital marketing company collaborating with brands like Google and TikTok.
- Benefits: Enjoy remote work flexibility and opportunities for career progression.
- Why this job: Be the key contact for clients, driving success and making an impact in digital marketing.
- Qualifications: Experience in account management is preferred; strong communication and organisational skills are essential.
- Other info: Ideal for self-motivated individuals looking to grow in a dynamic environment.
Working from Home. Ideally reside - Home Counties but not essential. Offering Onward Progression! Working for a Top Digital Marketing Company, Collaborate with Top Brands: Partner with leaders such as Google, Meta, TikTok, Shopify, and WordPress.
The first point of contact with our clients and teams, building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving successful project outcomes. The role will include overseeing and onboarding new campaigns, projects, and programs to ensure their effective implementation.
Key Responsibilities:- Develop and maintain strong relationships with assigned client accounts.
- Serve as the primary point of contact, addressing client inquiries and concerns promptly and professionally.
- Collaborate with clients to understand their needs, goals, and challenges, and provide strategic solutions to meet those needs.
- Oversee and onboard new campaigns, projects, and programs, ensuring timely and efficient execution.
- Coordinate with internal teams to ensure the successful execution of campaigns and projects.
- Monitor project progress and performance, providing clients with regular updates and reports.
- Identify opportunities for upselling additional services to existing clients.
- Conduct regular review meetings with clients to assess satisfaction and identify areas for improvement.
- Stay informed about industry trends and competitor activities to provide valuable insights to clients.
- Self-motivated and extremely proactive.
- Proven experience in account management, preferably within a digital marketing agency or similar environment.
- Strong interpersonal and communication skills, with the ability to build rapport with clients.
- Excellent organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Patient with good problem-solving skills and the ability to work independently.
- Familiarity with digital marketing concepts and practices is a plus.
- Proficiency in using project management and reporting tools.
Account Manager employer: Tyler Mason Consultants
Contact Detail:
Tyler Mason Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the key players in the digital marketing industry, especially those mentioned in the job description like Google and Meta. Understanding their services and how they operate will help you engage more effectively with clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've built strong client relationships in the past. Think about specific situations where you addressed client concerns or provided strategic solutions, as these will resonate well with the hiring team.
✨Tip Number 3
Brush up on project management tools and reporting techniques that are commonly used in digital marketing. Being able to discuss your familiarity with these tools will demonstrate your readiness to oversee campaigns and manage multiple projects efficiently.
✨Tip Number 4
Stay updated on the latest trends in digital marketing and be prepared to discuss them. This not only shows your passion for the industry but also your ability to provide valuable insights to clients, which is a crucial part of the Account Manager role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, especially within digital marketing. Use specific examples that demonstrate your ability to build client relationships and manage projects effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your proactive approach and problem-solving abilities.
Showcase Relevant Skills: Emphasise your interpersonal and communication skills in your application. Provide examples of how you've successfully collaborated with clients and internal teams to achieve project goals.
Research the Company: Familiarise yourself with the digital marketing industry and the specific company you are applying to. Mention any insights or trends you’ve noticed that could be relevant to their clients in your application.
How to prepare for a job interview at Tyler Mason Consultants
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to build and maintain strong relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication skills and proactive approach.
✨Demonstrate Your Problem-Solving Abilities
Clients will often come to you with challenges. Be ready to discuss specific instances where you've identified problems and implemented effective solutions. This will show your potential employer that you're capable of handling the demands of the role.
✨Familiarise Yourself with Digital Marketing Trends
Since the role involves working with top brands in digital marketing, it's essential to stay updated on industry trends. Research recent developments in digital marketing and be prepared to discuss how they could impact client strategies.
✨Prepare for Project Management Questions
Given the emphasis on overseeing campaigns and projects, expect questions about your organisational skills and experience with project management tools. Have examples ready that demonstrate your ability to manage multiple projects efficiently.
