An exciting opportunity to join our Hub team and play a key role in supporting the smooth running of our finance operations. We're looking for an organised, proactive and people-focused Credit Control & Payroll Support Coordinator to join the Tribe, working closely with our Finance Delivery Lead, operational leads and the wider business to help protect cash flow, support payroll activities and deliver excellent internal service.
About Tyler Grange
At TG we value innovation over convention; the usual route isn't always our chosen path. We care deeply and celebrate loudly. Our Tribe support each other, work and play together, and we're always looking for the next big opportunity. Every day is a blend of meaningful work, good laughs and honest conversations.
We're Proud To
- Be a certified B Corp
- Offer a 4 Day Working Week (32 hours, 100% pay)
- Champion wellbeing, transparency and inclusion
- Be a Real Living Wage employer
- Have been named a Sunday Times Best Place to Work for 3 years running alongside awards recognising our commitment to mental wellbeing
The Role
This role sits within our Finance team and combines credit control, payroll support, finance administration and operational coordination.
You will help ensure that cash is collected efficiently, payroll information is prepared accurately and confidentially, and finance processes run smoothly across the business. Working closely with our Finance Delivery Lead and operational teams, you'll play an important role in maintaining strong financial controls whilst delivering a supportive and professional service to colleagues, clients and suppliers.
You Will Be Involved With
- Posting and allocating customer receipts accurately
- Maintaining visibility of aged debt and carrying out agreed credit control activities
- Recording actions, payment promises and outstanding queries
- Supporting the resolution of billing, payment and supplier queries
- Escalating significant disputes, credit concerns or write-off requests where appropriate
- Maintaining supplier records and supporting onboarding, due diligence and credit checks
- Reconciling supplier statements and investigating discrepancies
- Preparing payment runs and supporting information for approval
- Gathering and checking payroll information, including approved changes, deductions, benefits and timesheets
- Supporting payroll reconciliations, payroll checks and employee payroll queries
- Processing invoices and supporting accounts payable activities
- Maintaining contract, instruction and operational trackers
- Supporting WIP, forecasting and chargeable time processes
- Assisting with reporting, process administration and operational improvement activities
What We're Looking For
- Experience within credit control, payroll administration, accounts receivable or a similar finance-based role
- Excellent numerical accuracy and attention to detail
- Strong reconciliation and record-keeping skills
- Ability to work accurately whilst managing multiple deadlines
- Confidence handling confidential and sensitive information
- Strong written and verbal communication skills
- Confidence following up actions, outstanding payments and queriesGood organisational and administration skills
- Ability to work collaboratively with multiple teams and stakeholders
- An approach that aligns with our values of Honesty, Caring, Belonging, Opportunity and Enjoyment
Desirable
- Experience using accounting, payroll or customer relationship management systems
- Experience supporting payroll preparation and reconciliation activities
- Experience working within a professional services or consultancy environment
- Understanding of finance operations and cash flow management
- Experience supporting process improvements and operational administration
Salary
Coordinator C - £30,770
Coordinator D - £33,900
(dependant on experience) Pay points reflect our 2026 salary banding. All pay points are reviewed annually. We're passionate about pay transparency.
Perks & Benefits
- Open and honest salary and pay points
- 4-Day Working Week (100% pay, 80% time)
- Enhanced maternity and paternity schemes
- 20 days holiday allowance + Bank Holidays + Christmas shutdown + your birthday off
- Healthcare cashback scheme, EV car scheme, cycle to work scheme and life insurance
- Supportive, award-winning culture focused on wellbeing and personal growth
Location:
Birmingham or Bristol.
We operate a hybrid working model with an expectation of 2 days a week in the office.
We are not accepting agency applications for this role.
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Credit Control & Payroll Support Coordinator - Birmingham employer: Tyler Grange | B Corp™
Tyler Grange Birmingham is an exceptional employer, offering a collaborative and award-winning work culture that prioritises employee growth and development. As a Principal Ecologist, you will not only lead impactful biodiversity projects but also benefit from a flexible 4-day work week, allowing for a healthy work-life balance while contributing to meaningful environmental initiatives.
