At a Glance
- Tasks: Manage customer relationships and ensure they get the most from our API platform.
- Company: Join Tyk, a leading API Management platform with a global presence.
- Benefits: Unlimited paid holidays, flexible hours, employee share scheme, and generous parental leave.
- Other info: Embrace a culture of creativity, trust, and continuous improvement.
- Why this job: Be part of a mission to connect every system in the world and drive innovation.
- Qualifications: Experience in B2B SaaS, strong relationship-building skills, and technical product knowledge.
The predicted salary is between 45000 - 55000 £ per year.
The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across various industries including retail, finance, telecoms, healthcare, and media.
Founded in 2015 with offices in London - UK, London - Ontario, Atlanta, and Singapore, we have many thousands of users of our B2B platform across the globe. Our Mission is to connect every system in the world by building an API Management platform.
The role: As an Account Manager at Tyk, you own and develop long‑term relationships with our customers. Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services. In this role, you are the commercial owner of a portfolio of accounts, responsible for maintaining strong partnerships and ensuring customers continue to realise value from the platform over time.
What we’re looking for:
- Experience owning customer relationships in a B2B SaaS or enterprise technology environment
- A track record of managing commercial customer relationships, including renewals and account growth
- Experience working with technical products or engineering‑led organisations
- Ability to build relationships across both technical and business stakeholders
- Confidence leading commercial conversations and navigating complex customer environments
- Strong organisation, communication, and follow‑through
- Experience collaborating with cross‑functional teams to deliver successful customer outcomes
About you:
- You enjoy working with technically sophisticated products and customers
- You build trusted relationships across complex organisations
- You’re comfortable owning commercial outcomes and guiding long‑term partnerships
- You’re proactive, organised, and able to navigate ambiguity
- You enjoy connecting people and expertise to solve meaningful problems for customers
Here’s why you should join us:
- Everyone has unlimited paid holidays.
- We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive.
- Employee share scheme
- Generous maternity and paternity leave
- Company retreats
We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion, and most importantly treating others how you wish to be treated. We look for like‑minded people who bring their personalities to work every day, strive to achieve their personal goals, and who are willing to challenge the way we do things to make what we do even better!
Our values tell the story of Tyk:
- It’s ok to screw up! We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones - so try it!
- The only stupid idea is the untested one!
- Trust starts with you - make it count!
- Make things better! Always try to leave things better than when you found them.
SaaS Account Manager - EMEA employer: TYK TECHNOLOGIES LIMITED
At Tyk, we pride ourselves on being an exceptional employer, offering unlimited paid holidays and total flexibility in working hours to foster creativity and productivity. Our inclusive work culture values authenticity and encourages personal growth, while our employee share scheme and generous parental leave demonstrate our commitment to supporting our team members both personally and professionally. Join us in London, where you can thrive in a dynamic environment that embraces innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land SaaS Account Manager - EMEA
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at TYK TECHNOLOGIES LIMITED or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to TYK TECHNOLOGIES LIMITED.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like TYK TECHNOLOGIES LIMITED.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like TYK TECHNOLOGIES LIMITED that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace SaaS Account Manager - EMEA
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at TYK TECHNOLOGIES LIMITED.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at TYK TECHNOLOGIES LIMITED and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at TYK TECHNOLOGIES LIMITED
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If TYK TECHNOLOGIES LIMITED uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
