At a Glance
- Tasks: Manage customer relationships and ensure they get the most from our API platform.
- Company: Join Tyk, a leading API Management platform with a global presence.
- Benefits: Unlimited holidays, flexible hours, employee share scheme, and wellness support.
- Other info: Embrace a culture of creativity, trust, and continuous improvement.
- Why this job: Be part of a mission to connect every system in the world with innovative technology.
- Qualifications: Experience in B2B SaaS, strong relationship-building skills, and technical product knowledge.
The predicted salary is between 50000 - 70000 £ per year.
The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across various industries.
Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform.
Total flexibility, default remote, radical responsibility
We offer unlimited paid holidays and remote working from anywhere in the world for everyone. Tyk was founded on the principle of offering flexibility and autonomy to our employees, allowing them to achieve their best results.
The role:
As an Account Manager at Tyk, you own and develop long-term relationships with our customers. Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services. In this role, you are the commercial owner of a portfolio of accounts, responsible for maintaining strong partnerships and ensuring customers continue to realise value from the platform over time.
Success in this role comes from understanding complex technical environments, building trusted relationships, and connecting customers with the right expertise within Tyk.
Requirements
- Experience owning customer relationships in a B2B SaaS or enterprise technology environment
- A track record of managing commercial customer relationships, including renewals and account growth
- Experience working with technical products or engineering-led organisations
- Ability to build relationships across both technical and business stakeholders
- Confidence leading commercial conversations and navigating complex customer environments
- Strong organisation, communication, and follow-through
- Experience collaborating with cross-functional teams to deliver successful customer outcomes
About you
- You enjoy working with technically sophisticated products and customers
- You build trusted relationships across complex organisations
- You’re comfortable owning commercial outcomes and guiding long-term partnerships
- You’re proactive, organised, and able to navigate ambiguity
- You enjoy connecting people and expertise to solve meaningful problems for customers
Benefits
- Unlimited paid holidays
- Total flexibility in hours
- Employee share scheme
- Generous maternity and paternity leave
- Volunteering Days
- Company retreats
- Employee Wellbeing platform
We value authenticity, respect, responsibility, independence, honesty, diversity and inclusion, and treating others how you wish to be treated. We look for like-minded people who bring their personalities to work every day, strive to achieve their personal goals, and are willing to challenge the way we do things.
Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
SaaS Account Manager - EMEA in London employer: TYK TECHNOLOGIES LIMITED
At Tyk, we pride ourselves on being an exceptional employer, offering unlimited paid holidays and total flexibility in working hours to foster creativity and productivity. Our inclusive work culture values authenticity and encourages personal growth, while our employee share scheme and generous parental leave demonstrate our commitment to supporting our team members both personally and professionally. Join us in London, where you can thrive in a dynamic environment that embraces innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land SaaS Account Manager - EMEA in London
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We think you need these skills to ace SaaS Account Manager - EMEA in London
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How to prepare for a job interview at TYK TECHNOLOGIES LIMITED
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