Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line IT support and troubleshoot client issues with Microsoft 365.
- Company: Dynamic Managed Service Provider in Aberdeen with a focus on growth.
- Benefits: Training in Microsoft technologies, supportive environment, and career advancement opportunities.
- Why this job: Kickstart your IT career with hands-on experience and professional development.
- Qualifications: Strong communication skills, positive attitude, and a full UK driving licence.
- Other info: Perfect for those starting in IT, with a focus on learning and growth.
The predicted salary is between 28800 - 43200 £ per year.
A Managed Service Provider in Aberdeen is seeking a Level 1 Service Desk Engineer to support clients with IT issues. The role is perfect for those starting in IT, offering training and development in Microsoft technologies.
Responsibilities include:
- First-line support
- Ticket management
- Troubleshooting
Candidates should possess strong communication skills, a positive attitude, and a full UK driving licence. This position offers opportunities for professional growth within a supportive environment.
Entry-Level IT Support Engineer – Microsoft 365 Focus employer: TYCOM LIMITED
Contact Detail:
TYCOM LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level IT Support Engineer – Microsoft 365 Focus
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former classmates who are in the IT field. They might know of openings or can give you a heads-up about companies looking for entry-level support engineers.
✨Tip Number 2
Practice your troubleshooting skills! Set up a mock IT environment at home where you can play around with Microsoft 365. This hands-on experience will not only boost your confidence but also give you real examples to discuss during interviews.
✨Tip Number 3
Prepare for those common interview questions! Think about how you would handle specific IT issues or customer interactions. We recommend practising with a friend or using online resources to refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources and tips to help you land that entry-level role. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Entry-Level IT Support Engineer – Microsoft 365 Focus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to IT support and Microsoft 365. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you’re a great fit. We love seeing a positive attitude and a genuine interest in IT, so let that personality of yours come through!
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TYCOM LIMITED
✨Know Your Tech Basics
Brush up on your knowledge of Microsoft 365 and common IT support issues. Be ready to discuss troubleshooting steps for typical problems, as this will show your understanding of the role and your eagerness to learn.
✨Show Off Your Communication Skills
Since strong communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a client with an IT issue, so make sure you can convey your thoughts clearly and confidently.
✨Demonstrate a Positive Attitude
Employers love candidates who bring positivity to the team. During the interview, showcase your enthusiasm for the role and your willingness to tackle challenges. A can-do attitude can set you apart from other candidates.
✨Prepare Questions for Them
Have a few thoughtful questions ready about the company culture, training opportunities, or career progression. This shows that you're genuinely interested in the position and eager to grow within the organisation.
