Family Support Worker

Family Support Workers

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

We\’re Expanding! Join Our Growing Residential Family Assessment Team

We’re actively recruiting to strengthen our team at The Kensington Residential Parenting Assessment Centre and to prepare for the launch of a second upcoming residential provision in the London Borough of Ealing. If you’re passionate about supporting families and contributing to better outcomes for children, this is your opportunity to join a dynamic and committed team at a time of exciting growth.

Location: The Kensington – UB5 6AL, Kensington Road, London Borough of Ealing

Family Support Worker/Support Worker Pay & Conditions

* £15.50 – £17.50 per hour (paid hourly between 08:00 – 22:00)

* Night Shift Flat Rate: £120.00 – £140.00 (10:00pm – 08:00am)

* Paid Induction

* Flexible shift-based working available Monday to Sunday

Shift Patterns Overview

09:00 – 20:30 | Long Day Shift
09:00 – 16:30 | Short Day Shift
16:00 – 20:30 | Short Evening Shift
16:00 – 09:30 | Long Overnight Shift
20:00 – 09:30 | Short Overnight Shift

Contract Types: Full-time, part-time, and bank (casual) contracts available.

Rates for Independent Social Workers (ISWs): £2,500 for single-parent assessments and £3,600 for two-parent assessments.

About Our Service

TY provides independent, high-quality parenting assessments and interventions within a residential setting for families experiencing complex challenges. Our goal is to promote stability, strengthen parenting capacity, and achieve safer, more positive outcomes for children. As we prepare to open a second residential family centre, we are looking for skilled and compassionate professionals to be part of this next chapter.

What Family Support Worker/Support Worker will do:

* You will join the “team around the family” to:

* Provide daily support, care and observations for families

* Contribute to holistic parenting assessments

* Work collaboratively with local authorities, wider family networks, and multi-agency professionals

* Help parents develop confidence, insight and positive routines

* Ensure safeguarding and promote a nurturing, child-focused environment

About Family Support Worker/Support Worker

We’re looking for people who are:

* Experienced working with families and children in residential or community settings

* Passionate about trauma-informed and strengths-based practice

* Adaptable, reliable, and confident in challenging situations

* Committed to learning and development

Essential:

* NVQ/QCF Level 3 in Health & Social Care (or equivalent)

* Excellent written, IT, and communication skills

* Willingness to undergo an Enhanced DBS check

Why Join Us?

At TY, we pride ourselves on being Proud, Ambitious, Collaborative and Trustworthy. You’ll benefit from:

A fair and inclusive working culture
A real opportunity to make a difference
Wellbeing support and access to an Employee Assistance Programme
Ongoing training and career progression
Being part of a service that values your voice and input