Major Giving Officer - (FTC - 10 months)

We are seeking a Major Giving Officer to join the Income Generation Team on a Fixed Term Contract for 10 months.

About the role: Are you an enthusiastic and proactive person who is passionate about delivering first-class supporter care? This is a very exciting time to join the team at Ty Hafan. We have just launched our Big Ambition that when a child's life will be short, no family should have to live it alone. This is a huge ambition that will need us to grow the money we raise significantly over the next 5 years. Major Giving is a crucial income stream for Ty Hafan and as Major Giving Fundraising Officer, you will be integral to supporting income growth.

In the role, you will support the Head of Fundraising and Director of Income Generation to develop and deliver the major giving programme and will support the management of major donors and potential major donors, making sure that they receive the best possible experience as a Ty Hafan supporter. You'll coordinate major donor plans, support the organisation of key events, prepare and deliver tailored communications and personally manage some donor relationships.

If you have experience of building relationships with and managing supporters, as well as experience of managing projects and events within agreed timescales and budgets, and have excellent communication and organisational skills, we would love to hear from you.

About you: We would love to hear from you if you:

• Enjoy building relationships and making supporters feel valued and inspired.
• Have experience managing donors, supporters, customers, or stakeholders.
• Stay organised, juggling projects and events with confidence.
• Communicate clearly and persuasively, both in writing and in person.
• Are proactive, collaborative, and motivated by delivering outstanding supporter care.
• Want to use your skills to make a real difference for children and families that Ty Hafan supports.

Our employee benefits:

• Holiday entitlement of 30 days plus Bank Holidays.
• Group Personal Pension Scheme with an employer contribution of 5%.
• Life assurance - death in service benefit.
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts.
• Healthcare Cash Plan claim back the cost for appointments and treatment such as dental, optical or physio.
• Cycle to work scheme.
• Technology, mobile phone and will writing schemes.
• Discounted gym membership and shopping discounts.
• Hybrid working and when onsite free secured parking.

Ty Hafan's ambition is that when a child's life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families' homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone.

Our colleagues, volunteers and supporters are crucial in the delivery of our ambition; we know that everyone plays a huge part in making sure that no family faces their child's short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child's short life, at end of life, through bereavement and beyond.

Our Values: At Ty Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.

Tips for candidates: All applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. Ty Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under-represented groups. Recruitment decisions are made based on merit and aligned with our values.