At a Glance
- Tasks: Lead and motivate teams in various shops, ensuring a welcoming community experience.
- Company: Join Tŷ Hafan, a charity dedicated to supporting families in need.
- Benefits: Enjoy 25 days holiday, pension contributions, and health support perks.
- Other info: Flexible working across beautiful South West & West Wales locations.
- Why this job: Make a real difference while developing your retail management skills.
- Qualifications: Retail management experience and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
We’re excited to introduce a brand-new opportunity to join Tŷ Hafan’s retail team as a Shop Cover Manager. You’ll bring energy, confidence and hands‑on leadership – stepping in to support and cover our shops when it matters most. If you love variety, value autonomy and enjoy getting stuck in, this could be a brilliant next step in your retail management career.
About the role
As a Shop Cover Manager you will provide hands‑on management cover across our shops when Shop Managers are absent, ensuring each shop continues to operate to a high standard and delivers a welcoming, community‑focused experience.
Responsibilities
- Lead and motivate volunteers and paid staff.
- Maintain excellent visual, operational and customer standards.
- Drive income to support Tŷ Hafan’s vital work.
- Ensure compliance with policies and procedures.
- Create positive, inclusive shop environments.
Locations
You will primarily cover shops across South East Wales, including Cardigan, Lampeter, Carmarthen, Llanelli, Neath, Port Talbot, Aberdare and Porthcawl.
Working pattern
37.5 hours per week, 5 days Monday to Saturday, 9.00am‑5.00pm. Occasional Sunday and Bank Holiday cover. Travel expenses paid in line with HMRC guidelines.
Qualifications & Experience
- Proven retail management experience (charity or multi‑site desirable).
- Strong leadership and people‑management skills.
- Confidence working independently and making decisions.
- Excellent organisational and problem‑solving skills.
- Flexibility to travel and support multiple locations.
Benefits
- Group Personal Pension Scheme with an employer contribution of 5%.
- Annual holiday entitlement of 25 days (rising to 27 with service) plus Bank Holidays (based on FTE).
- Life Assurance (Death in Service benefit).
- A comprehensive induction plan and learning and development opportunities.
- Employee assistance programme providing free counselling, financial and legal support.
- Unlimited 24/7 online GP and other health experts.
- Healthcare Cash Plan for appointments and treatment such as dental, optical or physio.
- Cycle to work scheme, technology and mobile phone benefit.
- Discounted gym membership and shopping discounts (including 25% off all purchases from any Tŷ Hafan Retail shop).
Additional Information
Application is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check, receipt of satisfactory references, verification of employment history covering the last three years, and pre‑employment medical clearance.
Equal Opportunity
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Shop Cover Manager (South West & West Wales) in Ammanford employer: Ty Hafan
Tŷ Hafan is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those looking to advance their retail management careers. With a strong focus on employee development, generous benefits including a personal pension scheme, healthcare cash plan, and a commitment to work-life balance, Tŷ Hafan ensures that its team members feel valued and empowered. The opportunity to lead and inspire in various shop locations across South West & West Wales adds a dynamic element to the role, making every day unique and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Cover Manager (South West & West Wales) in Ammanford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tŷ Hafan. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've motivated teams in the past. We want to hear those success stories!
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you take the opportunity seriously can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Shop Cover Manager (South West & West Wales) in Ammanford
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you love the hustle and bustle of shop life and how you can bring that energy to Tŷ Hafan.
Highlight Your Leadership Skills:As a Shop Cover Manager, you'll be leading teams and motivating volunteers. Make sure to share specific examples of how you've successfully managed people in the past. We love to see those hands-on leadership experiences!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We appreciate when candidates take the extra step to connect their background with our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Tŷ Hafan!
How to prepare for a job interview at Ty Hafan
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shop Cover Manager. Familiarise yourself with Tŷ Hafan’s mission and values, and think about how your experience aligns with their community-focused approach.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've led teams in the past. Highlight your ability to motivate volunteers and staff, and share stories that demonstrate your hands-on management style and problem-solving skills.
✨Demonstrate Flexibility and Autonomy
Since the role involves covering multiple locations, emphasise your flexibility and ability to work independently. Share experiences where you've successfully adapted to new environments or taken initiative in challenging situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest and helps you assess if it’s the right fit for you.
