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- Tasks: Build relationships and deliver exceptional supporter experiences to boost legacy and in-memory income.
- Company: Join Tŷ Hafan, a charity dedicated to supporting children and families in Wales.
- Benefits: 30 days holiday, pension scheme, wellbeing support, hybrid working, and discounts.
- Other info: Flexible hours required; evenings and weekends may be needed.
- Why this job: Make a real difference in the lives of families facing challenging times.
- Qualifications: Experience in fundraising or communications with strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Legacies and In Memory Officer role.
About the Role
Are you a proactive, experienced fundraiser or communications professional who enjoys building relationships and delivering great supporter experience? Join us at an exciting time as we continue to grow our legacy and in-memory income to support more children and families in Wales. This is a wonderful opportunity to build on an already strong and successful programme; the charity currently receives over £1.5 million each year from legacy income, alongside a strong pipeline of enquirers and pledgers. In-memory giving is also a key area we wish to further develop to maximise new opportunities for sustainable growth and supporter engagement.
About you
You’re an experienced fundraiser or supporter‑facing professional who already knows how to deliver high‑quality campaigns and meaningful supporter experiences. You’re confident working across multiple channels to run effective fundraising or marketing activity, using insight, evidence and creativity to shape what works. You naturally build warm, trust‑based relationships with people - supporters, volunteers, pledgers, enquirers and retail colleagues and you understand how to tailor communication to different audiences with clarity and care. You’re equally comfortable managing projects, suppliers and budgets, keeping everything on track and to deadline, and you use data intelligently to improve future work. You thrive working collaboratively across a charity, bringing strong communication skills and a keen eye for detail. Most importantly, you’re motivated by making a genuine difference to children and families accessing hospice care. You’ll need to be flexible, as some evenings and weekends will be part of the role to fit around the needs of our supporters.
Our employee benefits
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
- Group Personal Pension Scheme with an employer contribution of 5%
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Cycle to work scheme
- Technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts
- Hybrid working and when onsite free secured parking
Tŷ Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. We understand that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose
No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values
At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Legacies and In Memory Officer in Penarth employer: Tŷ Hafan Children's Hospice
Contact Detail:
Tŷ Hafan Children's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legacies and In Memory Officer in Penarth
✨Tip Number 1
Network like a pro! Reach out to your connections in the fundraising and charity sector. Attend events, join online forums, and don’t be shy about asking for introductions. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for making a difference shine through. Share personal stories or experiences that highlight why you care about the cause – it’ll make you memorable!
✨Tip Number 3
Prepare for interviews by researching the charity’s current projects and challenges. Tailor your responses to show how your skills can help them grow their legacy and in-memory income. We want to see that you’re not just a fit for the role, but also for the mission!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that shows your professionalism and keeps you on their radar. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Legacies and In Memory Officer in Penarth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting children and families shine through. We want to see how motivated you are to make a difference in their lives!
Tailor Your Experience: Make sure to highlight your relevant fundraising or communications experience. We’re looking for someone who can deliver high-quality campaigns, so be specific about your achievements and how they relate to this role.
Be Personable: Since building relationships is key, use your application to showcase your ability to connect with people. Share examples of how you've built trust with supporters or colleagues in the past.
Check Your Details: Before hitting send, double-check your application for any typos or errors. We value attention to detail, and a polished application shows us you care. Don’t forget to apply through our website!
How to prepare for a job interview at Tŷ Hafan Children's Hospice
✨Know Your Impact
Before the interview, take some time to understand how your role as a Legacies and In Memory Officer can directly impact the charity's mission. Familiarise yourself with Tŷ Hafan’s work and think about how your skills in fundraising and supporter engagement can contribute to their goals.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with supporters or stakeholders in the past. Be ready to discuss specific campaigns where you tailored communication to different audiences, demonstrating your ability to connect on a personal level.
✨Be Data-Savvy
Since the role involves using data to improve future work, come prepared with examples of how you've used insights and evidence in your previous roles. Think about how you can leverage data to enhance fundraising strategies and supporter experiences.
✨Emphasise Team Collaboration
Tŷ Hafan values teamwork, so be sure to highlight your experience working collaboratively across departments. Share stories that illustrate your strong communication skills and how you’ve contributed to successful projects by working well with others.