Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Repair and service domestic appliances, ensuring high standards and customer satisfaction.
- Company: Join a respected independent company with 15 years of excellent service in the industry.
- Benefits: Enjoy a stable working environment with opportunities for training and career growth.
- Why this job: Be part of a growing team that values initiative and offers a chance to make a real impact.
- Qualifications: Minimum 3 years experience as a Field Service Technician; electrical qualifications preferred.
- Other info: Work across the East Midlands, driving a clean company vehicle and wearing provided uniform.
The predicted salary is between 30000 - 42000 £ per year.
A superb opportunity for an experienced White Goods / Domestic Appliance Service Engineer to join an independent and well-respected company. We are currently actively seeking an experienced service engineer. In this key role you'll ensure electrical domestic appliances are repaired and serviced in line with our high standards and health and safety regulations. As a representative of the company, you'll be responsible for offering a comprehensive and efficient service to our customers. Bags of initiative and a flexible, proactive approach are essential for this role.
You must have experience diagnosing and repairing domestic appliances such as refrigerators, dishwashers, cooking and laundry products. You will be working in customers' homes within the East Midlands area fault-finding and repairing a wide range of domestic appliances, completing approximately 8-9 calls per day depending on area size. Products will include dishwashers, washing machines, tumble dryers, cookers, microwaves, hobs, cooker hoods, fridges and freezers.
Required Attributes:- Thorough and up-to-date knowledge and qualifications.
- Ability to use technology effectively.
- Good communication and customer service skills.
- Minimum 3 years previous experience working as an appliance Field Service Technician.
- Good diagnostics skills with evidence of fault finding and repair of domestic appliances.
- 2nd line refrigeration (R600) would also act as an advantage to your application but training can be provided.
- Experience working across a variety of branded products e.g. Bosch, Beko, Hotpoint, Whirlpool, Glen Dimplex, Miele, Electrolux etc.
- A full clean driving licence.
- Ideally have electrical qualifications (City & Guilds 224 Consumer Electrical and Electronic Servicing, City & Guilds 2365 Electrical Installation, 17th Edition etc.)
- Ensure that all paperwork is up to date and correct.
- Inspect job sheets closely to identify key parts that may be needed to complete calls.
- Collect parts that are to be fitted for day's calls.
- Ensure that van stock is always up to date.
- Ensure that vehicle supplied is clean and presentable to enforce the company's image and carry out routine maintenance checks.
- Plan your route in the most efficient way taking notes of times printed on job sheets.
- Be polite and courteous to all customers.
- Ensure that work is of a high standard to encourage repeat business.
- Clean up any mess caused from the work carried out at the customer's property.
- Aim to complete as many calls as possible on the first visit.
- Wear company uniform provided at all times.
About Us: We are a company constantly growing, with big ideas for the future. We've been offering a fantastic service to our clients for 15 years, with evidence that backs this up clearly visible on all our advertising platform review sites. We offer a wide range of services, provided to a variety of customers, sourced from multiple avenues. During these difficult times we feel that we can offer our employees a stable and secure working environment.
By applying to this advert you are giving us consent to contact you to discuss your application. If you have not heard from us within 28 days, unfortunately, your application will have been unsuccessful.
White Goods Engineer in Leicester employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer in Leicester
✨Tip Number 1
Familiarise yourself with the specific brands mentioned in the job description, such as Bosch, Beko, and Miele. Having hands-on experience or knowledge about these products can give you an edge during interviews.
✨Tip Number 2
Brush up on your diagnostic skills and be prepared to discuss specific examples of how you've successfully repaired domestic appliances in the past. This will demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that highlight your ability to communicate effectively with clients. Being polite and courteous is crucial in this role, so be ready to share how you've handled customer interactions.
✨Tip Number 4
If you have any relevant electrical qualifications, make sure to mention them during your discussions. If you lack some qualifications, express your willingness to undergo training, as this shows your commitment to professional development.
We think you need these skills to ace White Goods Engineer in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with domestic appliances, particularly the brands mentioned in the job description. Include specific examples of your diagnostic skills and any relevant qualifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your proactive approach and how your previous experience aligns with their high standards and customer service expectations.
Highlight Relevant Qualifications: Clearly list any electrical qualifications you possess, such as City & Guilds certifications. If you have experience with R600 refrigeration, be sure to mention it as it could give you an edge.
Showcase Customer Service Skills: In your application, emphasise your communication skills and ability to provide excellent customer service. Share examples of how you've successfully interacted with customers in previous roles.
How to prepare for a job interview at TXP
✨Showcase Your Technical Skills
Be prepared to discuss your experience with diagnosing and repairing various domestic appliances. Highlight specific examples of challenges you've faced and how you resolved them, especially with brands mentioned in the job description.
✨Demonstrate Customer Service Excellence
Since you'll be representing the company in customers' homes, emphasise your communication skills and ability to provide excellent customer service. Share anecdotes that illustrate your polite and courteous approach to clients.
✨Familiarise Yourself with Health and Safety Regulations
Understand the health and safety standards relevant to the role. Be ready to discuss how you ensure compliance during your work, as this is crucial for maintaining the company's reputation and customer trust.
✨Plan Your Route and Time Management
Discuss your strategies for planning efficient routes and managing your time effectively during service calls. Mention any tools or techniques you use to ensure you can complete as many calls as possible on the first visit.
