User Researcher

User Researcher – URGENT Requirement

We’re seeking an experienced User Researcher (SFIA Level 4) to join our public sector client on a hybrid basis (Worthing office once every two months).

Start Date: ASAP
Contract: Until 31st March 2026 (extension likely)
Rate: 495 inside IR35
Equipment: BYOD

Key Responsibilities

• Plan, design, and conduct user research to inform service improvements.
• Candidates must have proven experience working on Government projects
• Lead usability testing and analyse findings to shape product direction.
• Collaborate with designers, analysts, and developers to turn insights into actionable user stories.
• Mentor junior researchers and share best practices across teams.

Essential Skills

• Proven experience in usability testing, research strategy, and workshop facilitation.
• Strong analytical skills and ability to advocate for user needs.
• Expertise in user-cantered design, audience modelling, and agile environments.