Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose, repair, and test household appliances while delivering excellent customer service.
- Company: Join Hotpoint, a global leader in household appliances with a trusted reputation.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and access to exclusive discounts.
- Why this job: Experience hands-on training, career progression, and the excitement of working with cutting-edge technology.
- Qualifications: Passion for customer service, full UK driving licence, and a love for mechanics or engineering.
- Other info: This role offers a clear path to permanent employment with additional perks and bonuses.
Start Your Career as a Trainee Field Service Engineer with Hotpoint
Apply (by clicking the relevant button) after checking through all the related job information below.
Are you ready to launch a hands-on career with one of the UK\’s most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem – we\’ll give you all the training you need to succeed!
If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.
About the Role
As a Trainee Field Service Engineer, you\’ll be out on the road, visiting customers\’ homes to diagnose and repair household appliances. You\’ll be the friendly face of Hotpoint, helping people get their appliances back up and running.
What you\’ll be doing:
Driving your own Hotpoint van to customer appointments
Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
Providing top-notch customer service
Managing your tools and spare parts stock
Promoting our trusted Hotpoint products
Your Training Journey
We\’ll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training:
Welcome Induction (2 days) – Meet your team, collect your equipment, and learn key safety info
Shadowing – Join an experienced engineer on the road to see the job in action
Phase 1 Training (2 weeks) – Technical training at our specialist centre in Peterborough
On-the-Job Learning (6 – 9 months) – Build your skills with real customers
Phase 2 Training (1 week) – Level up your knowledge learning another appliance
What You\’ll Need
We\’re looking for people who are:
Passionate about customer service
Interested in electrics, mechanics, or hands-on problem-solving
Hold a full UK manual driving licence
Physically fit – able to move and lift appliances
Eligible to work in the UK
No previous field engineering experience is required – just a great attitude and a willingness to learn!
What\’s In It for You?
Pay: £25,397 – £27,000 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Vehicle: Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Benefits: Access to Perkbox (discounts, perks & treats)
Progression: The chance to move into a permanent role within 12 months with even more rewards
Why Choose Hotpoint?
Learn from the best with industry-leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
Be part of a team that values skill, effort, and dedication
Ready to Apply? xiskglj
This is more than just a job – it\’s the start of a long-term career where you\’ll learn new skills, meet great people, and be proud of what you do.
Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Sheona
Trainee Field Service Engineer employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with mechanical or electrical systems, even if it's from hobbies or personal projects. This practical knowledge can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss customer service scenarios. Since this role involves direct interaction with customers, think of examples where you've provided excellent service or resolved issues effectively.
✨Tip Number 4
Show enthusiasm for learning and development. The training programme is extensive, so expressing your eagerness to learn and grow within the company can make a positive impression.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Trainee Field Service Engineer does. Familiarise yourself with the responsibilities and skills required, such as customer service, mechanical knowledge, and the ability to work on the road.
Tailor Your CV: Highlight relevant experience and skills in your CV that align with the job description. Emphasise any hands-on experience with mechanics or electrics, as well as your customer service abilities. Make sure to include your full manual UK driving licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work for Hotpoint specifically and how your skills and enthusiasm make you a great fit for the Trainee Field Service Engineer position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at TXP
✨Show Your Passion for Mechanics
Make sure to express your enthusiasm for all things mechanical and electrical during the interview. Share any relevant experiences or projects that showcase your interest and skills in this area.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you would handle various customer service scenarios. Highlight any past experiences where you provided excellent service or resolved issues effectively.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving abilities and technical knowledge. Brush up on common household appliances and their functions, as well as basic troubleshooting techniques.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the training process, company culture, and growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
