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For Companies At a Glance
- Tasks: Diagnose, repair, and test household appliances while providing excellent customer service.
- Company: Join Hotpoint, a global leader in household appliances with a trusted reputation.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and access to discounts.
- Why this job: Experience hands-on training, career progression, and the excitement of working on diverse challenges.
- Qualifications: Passion for customer service, full UK driving licence, and a love for mechanics or engineering.
- Other info: This role offers a clear path to permanent employment with additional perks.
The predicted salary is between 20316 - 22680 £ per year.
Job Description
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint!
Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.
If you're passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!
What's the Role About?
This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.
- Take the wheel! Drive your very own Hotpoint van to customers' homes
- Show your skills! Diagnose, repair, and test appliances to bring them back to life
- Be the face of Hotpoint! Deliver fantastic customer service
- Stay sharp! Keep your tools and stock in top-notch shape ready to go
- Level up! Promote Hotpoint's incredible products
We offer hands-on training that's as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you'll be ready to tackle any household appliance issue like a pro!
What It Takes to Join Our Team
Think you've got what it takes? Here's what we're looking for:
- A passion for great customer service with energy and attention to detail.
- A full manual UK driving licence and the right to work in the UK.
- A love for all things mechanical, electrical, or engineering (experience is a bonus!).
- Physical fitness to handle heavy appliances
What's in It for You?
Get ready to love your job! Here's what's on offer:
- Pay: £25,397.00 – £27,000.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime.
- A fully equipped company van and fuel card
- 20 days holiday + bank holidays
- Access to Perkbox for discounts, treats, and more.
- First-class training for the very best start in a new career.
A chance to land a permanent role with even more perks, bonuses, and benefits!
Training: Your Roadmap to Success!
Our Academy ensures you're supported every step of the way:
2-Day Induction: Welcome to HQ! You'll get your kit, learn safety essentials, and meet the team.Shadow an Expert: Hit the road with an experienced engineer to see what the job's really like.Phase 1 Training: 3 weeks of in-depth learning at our training centre.On-the-Job Practice: up to 6 months to perfect your skills in the real world.Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.
Why Hotpoint?
Imagine a role where you:
- Receive world-class training from expert engineers & trainers
- Enjoy a clear progression path with endless opportunities to grow.
- Have the security of working with a trusted global brand.
- Earn great rewards while doing something you love.
Your Adventure Starts Here!
This isn't just a job-it's a career that's exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way.
Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.
WPCA24
Trainee Field Service Engineer employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with mechanical or electrical systems. Whether it's a hobby or previous work, demonstrating your practical skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experiences. Since this role involves direct interaction with customers, showcasing your ability to communicate effectively and handle challenges will be crucial.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. Think of examples where you've successfully diagnosed and resolved issues, as this will resonate well with the responsibilities of a Field Service Engineer.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trainee Field Service Engineer. Familiarise yourself with the skills required, such as mechanical and electrical knowledge, customer service, and physical fitness.
Tailor Your CV: Craft your CV to highlight relevant experiences and skills that align with the job description. Emphasise any hands-on experience with mechanics or engineering, as well as your customer service abilities.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific reasons why you want to work for Hotpoint and how your background makes you a great fit for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at TXP
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Your Technical Knowledge
Even if you don't have extensive experience, show your love for mechanics and electrics. Discuss any relevant projects or hobbies that showcase your interest in engineering, as this will resonate well with the interviewers.
✨Highlight Your Willingness to Learn
Emphasise your eagerness to learn and grow within the role. Mention your excitement about the hands-on training provided by Hotpoint and how you plan to apply that knowledge in real-world situations.
✨Prepare Questions About the Role
Come prepared with thoughtful questions about the Trainee Field Service Engineer position. This shows your genuine interest in the role and helps you understand what to expect, making a positive impression on the interviewers.
