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For Companies At a Glance
- Tasks: Diagnose, repair, and test household appliances while delivering top-notch customer service.
- Company: Join Hotpoint, a global leader in household appliances with a trusted reputation.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and access to exclusive discounts.
- Why this job: Experience hands-on training, career progression, and the excitement of working with cutting-edge technology.
- Qualifications: Passion for customer service, full UK driving licence, and a love for mechanics or engineering.
- Other info: This role offers a clear path to becoming a fully qualified Field Service Engineer.
The predicted salary is between 21600 - 24000 £ per year.
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint! Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving you the chance to train, qualify, and work as a Trainee Field Service Engineer. If you’re passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!
What’s the Role About?
This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.
- Drive your very own Hotpoint van to customers' homes
- Diagnose, repair, and test appliances to bring them back to life
- Deliver fantastic customer service
- Keep your tools and stock in top-notch shape ready to go
- Promote Hotpoint's incredible products
We offer hands-on training that’s as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you’ll be ready to tackle any household appliance issue like a pro!
What It Takes to Join Our Team
Think you’ve got what it takes? Here’s what we’re looking for:
- A passion for great customer service with energy and attention to detail.
- A full manual UK driving licence and the right to work in the UK.
- A love for all things mechanical, electrical, or engineering (experience is a bonus!).
- Physical fitness to handle heavy appliances.
What’s in It for You?
Get ready to love your job! Here’s what’s on offer:
- Pay: £27,000 increasing to £28,000 after 6 months (daily rate equivalent paid via an Umbrella company) + commission + overtime.
- A fully equipped company van and fuel card.
- 20 days holiday + bank holidays.
- Access to Perkbox for discounts, treats, and more.
- First-class training for the very best start in a new career.
- A chance to land a permanent role with even more perks, bonuses, and benefits!
Training: Your Roadmap to Success!
Our Academy ensures you’re supported every step of the way:
- 2-Day Induction: Welcome to HQ! You’ll get your kit, learn safety essentials, and meet the team.
- Shadow an Expert: Hit the road with an experienced engineer to see what the job’s really like.
- Phase 1 Training: 3 weeks of in-depth learning at our training centre.
- On-the-Job Practice: up to 6 months to perfect your skills in the real world.
- Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.
Why Hotpoint?
Imagine a role where you:
- Receive world-class training from expert engineers & trainers.
- Enjoy a clear progression path with endless opportunities to grow.
- Have the security of working with a trusted global brand.
- Earn great rewards while doing something you love.
Your Adventure Starts Here!
This isn’t just a job - it’s a career that’s exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way. Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.
Trainee Field Service Engineer employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with mechanical or electrical work. Whether it's a hobby or previous job, demonstrating your practical skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experiences. Since this role involves interacting with customers, showcasing your ability to provide excellent service will be crucial.
✨Tip Number 4
Be ready to talk about your problem-solving skills. As a Field Service Engineer, you'll need to diagnose and fix issues on the spot, so sharing examples of how you've tackled challenges in the past will be beneficial.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Trainee Field Service Engineer does. Familiarise yourself with the responsibilities and skills required, such as customer service, mechanical knowledge, and the ability to work on the road.
Tailor Your CV: Highlight relevant experience and skills in your CV that align with the job description. Emphasise any hands-on experience with mechanics or electrics, as well as your customer service abilities. Make sure to include your full manual UK driving licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work for Hotpoint specifically and how your skills and enthusiasm make you a great fit for the Trainee Field Service Engineer position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at TXP
✨Show Your Passion for Mechanics
Make sure to express your enthusiasm for all things mechanical and electrical during the interview. Share any relevant experiences or projects that showcase your hands-on skills and love for problem-solving.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you would handle various customer service scenarios. Highlight any past experiences where you provided excellent service or resolved issues effectively.
✨Know the Company and Its Products
Research Hotpoint and its range of household appliances before the interview. Being knowledgeable about their products will show your genuine interest in the company and help you stand out as a candidate.
✨Prepare for Practical Questions
Expect questions that assess your technical knowledge and problem-solving abilities. Brush up on basic mechanical and electrical concepts, and be ready to explain how you would approach diagnosing and repairing common appliance issues.
