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For Companies At a Glance
- Tasks: Drive a Hotpoint van, diagnose and repair appliances, and provide excellent customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Earn £25,397 - £27,000, enjoy bonuses, and access perks like discounts.
- Why this job: Kickstart your career with hands-on training and a chance to grow within a respected brand.
- Qualifications: No experience needed, just a passion for problem-solving and a full UK driving licence.
- Other info: Enjoy 20 days holiday, increasing to 25, and a supportive team environment.
The predicted salary is between 25397 - 27000 £ per year.
Start Your Career as a Trainee Field Service Engineer with Hotpoint
Are you ready to launch a hands‑on career with one of the UK\’s most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem – we\’ll give you all the training you need to succeed!
If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.
About the Role
As a Trainee Field Service Engineer, you\’ll be out on the road, visiting customers\’ homes to diagnose and repair household appliances. You\’ll be the friendly face of Hotpoint, helping people get their appliances back up and running.
What you\’ll be doing:
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top‑notch customer service
- Managing your tools and spare parts stock
- Promoting our trusted Hotpoint products
Your Training Journey
We\’ll fully support you from day one with a blend of classroom learning, hands‑on experience, and on‑the‑job training:
- Welcome Induction (2 days) – Meet your team, collect your equipment, and learn key safety info
- Shadowing – Join an experienced engineer on the road to see the job in action
- Phase 1 Training (2 weeks) – Technical training at our specialist centre in Peterborough
- On‑the‑Job Learning (6 – 9 months) – Build your skills with real customers
- Phase 2 Training (1 week) – Level up your knowledge learning another appliance
What You\’ll Need
- Passionate about customer service
- Interested in electrics, mechanics, or hands‑on problem‑solving
- Hold a full UK manual driving licence
- Physically fit – able to move and lift appliances
- Eligible to work in the UK
- No previous field engineering experience is required – just a great attitude and a willingness to learn!
What\’s In It for You?
Pay: £25,397 – £27,000 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Vehicle: Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Benefits: Access to Perkbox (discounts, perks & treats)
Progression: The chance to move into a permanent role within 12 months with even more rewards
Why Choose Hotpoint?
- Learn from the best with industry‑leading training
- Join a globally respected brand trusted by millions
- Enjoy a secure career path with opportunities to grow
- Be part of a team that values skill, effort, and dedication
Ready to Apply?
This is more than just a job – it\’s the start of a long‑term career where you\’ll learn new skills, meet great people, and be proud of what you do.
Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Sheona.
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Trainee Field Service Engineer employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Get to know the company! Research Hotpoint and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hands-on skills! Even if you don’t have field experience, try fixing small appliances or electronics at home. This will not only boost your confidence but also give you some practical examples to discuss during your interviews.
✨Tip Number 3
Network like a pro! Connect with current or former Hotpoint employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about starting your career with Hotpoint.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for customer service and hands-on problem-solving. Share any experiences or hobbies that highlight your interest in fixing things – it’ll make you stand out!
Tailor Your CV: Make sure your CV is tailored to the Trainee Field Service Engineer role. Highlight any relevant skills or experiences, even if they’re not directly related to engineering. We want to see how you can bring value to our team!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for a great attitude and a willingness to learn, so show us who you are and why you’d be a fantastic fit for Hotpoint.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you on the path to becoming a qualified Field Service Engineer!
How to prepare for a job interview at TXP
✨Know Your Stuff
Familiarise yourself with Hotpoint's products and services. Understand the basics of appliance repair and customer service, as this will show your genuine interest in the role and help you answer questions confidently.
✨Show Your Passion
Express your enthusiasm for hands-on work and problem-solving. Share any personal experiences where you've fixed something or helped someone out, as this can demonstrate your proactive attitude and willingness to learn.
✨Ask Smart Questions
Prepare a few thoughtful questions about the training process and career progression. This not only shows your interest in the role but also helps you gauge if Hotpoint is the right fit for you.
✨Dress for Success
Even though it's a hands-on job, make sure to dress smartly for the interview. A neat appearance can create a positive first impression and show that you take the opportunity seriously.
