Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and repair household appliances while providing top-notch customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, company van, and 20+ days holiday.
- Why this job: Launch your hands-on career with industry-leading training and real impact.
- Qualifications: Passion for customer service and a willingness to learn; no experience needed.
- Other info: Secure career path with opportunities for growth and progression.
Start Your Career as a Trainee Field Service Engineer with Hotpoint
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Are you ready to launch a hands-on career with one of the UK\’s most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem – we\’ll give you all the training you need to succeed!
If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.
About the Role
As a Trainee Field Service Engineer, you\’ll be out on the road, visiting customers\’ homes to diagnose and repair household appliances. You\’ll be the friendly face of Hotpoint, helping people get their appliances back up and running.
What you\’ll be doing:
Driving your own Hotpoint van to customer appointments
Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
Providing top-notch customer service
Managing your tools and spare parts stock
Promoting our trusted Hotpoint products
Your Training Journey
We\’ll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training:
Welcome Induction (2 days) – Meet your team, collect your equipment, and learn key safety info
Shadowing – Join an experienced engineer on the road to see the job in action
Phase 1 Training (2 weeks) – Technical training at our specialist centre in Peterborough
On-the-Job Learning (6 – 9 months) – Build your skills with real customers
Phase 2 Training (1 week) – Level up your knowledge learning another appliance
What You\’ll Need
We\’re looking for people who are:
Passionate about customer service
Interested in electrics, mechanics, or hands-on problem-solving
Hold a full UK manual driving licence
Physically fit – able to move and lift appliances
Eligible to work in the UK
No previous field engineering experience is required – just a great attitude and a willingness to learn!
What\’s In It for You?
Pay: £25,397 – £27,000 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Vehicle: Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Benefits: Access to Perkbox (discounts, perks & treats)
Progression: The chance to move into a permanent role within 12 months with even more rewards
Why Choose Hotpoint?
Learn from the best with industry-leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
Be part of a team that values skill, effort, and dedication
Ready to Apply? xiskglj
This is more than just a job – it\’s the start of a long-term career where you\’ll learn new skills, meet great people, and be proud of what you do.
Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Sheona
Trainee Field Service Engineer employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotpoint. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your hands-on skills! Even if you don’t have field experience, try fixing small appliances at home or volunteering to help friends with repairs. This will not only boost your confidence but also give you some practical examples to discuss during your interview.
✨Tip Number 3
Show off your customer service skills! As a Trainee Field Service Engineer, you'll be the face of Hotpoint. Think of examples where you've provided great service or solved problems for others. This will highlight your suitability for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Hotpoint. Don’t forget to follow up after applying – a quick email can keep you on their radar!
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to show us why you’re the perfect fit!
Show Your Passion: We want to see your enthusiasm for customer service and hands-on problem-solving. In your application, share any experiences or interests that highlight your passion for fixing things and helping others.
Be Yourself: Don’t be afraid to let your personality shine through in your written application. We’re looking for great attitudes and a willingness to learn, so be genuine and show us who you are!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you started on your journey to becoming a Trainee Field Service Engineer with Hotpoint!
How to prepare for a job interview at TXP
✨Know Your Stuff
Familiarise yourself with Hotpoint's products and services. Understand the basics of household appliances, especially those you might be working on, like washing machines and cookers. This will show your genuine interest and help you answer technical questions confidently.
✨Show Your Passion for Customer Service
Since this role is all about helping customers, be ready to share examples of how you've provided excellent service in the past. Even if you haven't worked in a similar role, think of times when you've helped someone solve a problem or gone the extra mile.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss how you approach fixing things. You might be asked to describe a time when you faced a challenge and how you resolved it. Highlight your hands-on experience, even if it's from hobbies or personal projects.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the training process or what a typical day looks like. This shows you're engaged and eager to learn more about the role and the company culture at Hotpoint.
