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- Tasks: Diagnose, repair, and test household appliances while delivering fantastic customer service.
- Company: Join Hotpoint, a global leader in household appliances with a supportive culture.
- Benefits: Competitive salary, company van, 20 days holiday, and access to discounts.
- Why this job: Kickstart your career with hands-on training and endless growth opportunities.
- Qualifications: Passion for mechanics, customer service skills, and a full UK driving licence.
- Other info: Exciting role with a clear progression path and world-class training.
The predicted salary is between 21300 - 23400 £ per year.
Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK\’s most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem – we\’ll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you\’ll be out on the road, visiting customers\’ homes to diagnose and repair household appliances. You\’ll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you\’ll be doing: Driving your own Hotpoint van to customer appointments Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines Providing top-notch customer service Managing your tools and spare parts stock Promoting our trusted Hotpoint products Your Training Journey We\’ll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: Welcome Induction (2 days) – Meet your team, collect your equipment, and learn key safety info Shadowing – Join an experienced engineer on the road to see the job in action Phase 1 Training (2 weeks) – Technical training at our specialist centre in Peterborough On-the-Job Learning (6 – 9 months) – Build your skills with real customers Phase 2 Training (1 week) – Level up your knowledge learning another appliance What You\’ll Need We\’re looking for people who are: Passionate about customer service Interested in electrics, mechanics, or hands-on problem-solving Hold a full UK manual driving licence Physically fit – able to move and lift appliances Eligible to work in the UK No previous field engineering experience is required – just a great attitude and a willingness to learn! What\’s In It for You? Pay: £25,397 – £27,000 per year (daily rate equivalent via umbrella company) Bonuses: Commission + overtime opportunities Vehicle: Fully equipped company van + fuel card Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent Benefits: Access to Perkbox (discounts, perks & treats) Progression: The chance to move into a permanent role within 12 months with even more rewards Why Choose Hotpoint? Learn from the best with industry-leading training Join a globally respected brand trusted by millions Enjoy a secure career path with opportunities to grow Be part of a team that values skill, effort, and dedication Ready to Apply? This is more than just a job – it\’s the start of a long-term career where you\’ll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Sheona
Trainee Field Service Engineer employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Get to know the company! Research Hotpoint and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your skills align with the role of a Trainee Field Service Engineer. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your passion! Whether it's mechanics, electrics, or customer service, let your enthusiasm shine through. Share any relevant experiences or projects that highlight your skills and love for the field.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your eagerness to join the Hotpoint family.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for mechanics and customer service shine through. We want to see that you’re genuinely excited about the role and ready to tackle challenges head-on!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Trainee Field Service Engineer position. We love seeing how your background fits into our world of household appliances!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Hotpoint.
How to prepare for a job interview at TXP
✨Know Your Stuff
Before the interview, brush up on your knowledge of household appliances and basic mechanics. Familiarise yourself with common issues and repairs. This will not only show your passion for the role but also help you answer technical questions confidently.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples from your past experiences where you provided excellent service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Get Hands-On
If possible, practice with tools or even take apart an old appliance to understand its workings. Being able to demonstrate your hands-on skills during the interview can set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the training process and what a typical day looks like for a Field Service Engineer. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
