At a Glance
- Tasks: Diagnose and repair household appliances while providing top-notch customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, fully equipped van, and 20+ days holiday.
- Other info: Enjoy industry-leading training and the chance to progress within 12 months.
- Why this job: Launch your career with hands-on training and a secure path for growth.
- Qualifications: No experience needed, just a great attitude and a full UK driving licence.
The predicted salary is between 27377 - 28352 £ per year.
Start your career as a Trainee Field Service Engineer with Hotpoint. Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No problem - we'll give you all the training you need to succeed!
As a Trainee Field Service Engineer, you'll be out on the road, visiting customer's homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
Your Training Journey: We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training:
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
Requirements:
- Passionate about customer service
- Hold a full UK manual driving licence
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Progression: The chance to move into a permanent role within 12 months with even more rewards
Learn from the best with industry-leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do.
Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
Engineer Field Engineering in Stroud employer: TXP
Hotpoint is an excellent employer for aspiring Trainee Field Service Engineers, offering comprehensive training and a supportive work culture that prioritises employee growth. With a focus on customer service and hands-on experience, you'll enjoy a secure career path with opportunities to progress within a globally respected brand, all while working in a dynamic environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer Field Engineering in Stroud
✨Tip Number 1
Get to know the company! Research Hotpoint and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hands-on skills! Even if you haven't worked in field engineering before, try to get some experience with DIY projects or fixing appliances at home. This will give you a confidence boost and something to talk about in interviews.
✨Tip Number 3
Network like a pro! Connect with current or former Hotpoint employees on LinkedIn. They can provide insider tips and might even refer you for the role, which can significantly increase your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about starting your career with Hotpoint. Don’t miss out on this opportunity!
We think you need these skills to ace Engineer Field Engineering in Stroud
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, mention why you're excited about becoming a Trainee Field Service Engineer and how you can bring a positive attitude to our team.
Tailor Your CV:Make sure your CV highlights any relevant skills or experiences, even if they’re not directly related to engineering. We want to see how your background can contribute to our customer service excellence!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Hotpoint.
How to prepare for a job interview at TXP
✨Know Your Stuff
Familiarise yourself with Hotpoint's products and services. Understand the basics of household appliances, especially those you'll be working on like washing machines and cookers. This will show your enthusiasm and readiness to learn during the interview.
✨Show Off Your People Skills
As a Trainee Field Service Engineer, you'll be the friendly face of Hotpoint. Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or helped someone out – this will highlight your ability to connect with customers.
✨Be Ready to Learn
Hotpoint is looking for candidates with a great attitude and a willingness to learn. Be prepared to discuss how you approach learning new skills and adapting to new environments. Share any experiences where you’ve successfully picked up new knowledge or tackled challenges head-on.
✨Dress the Part
Even though you're applying for a hands-on role, first impressions matter! Dress smartly for your interview to convey professionalism. It shows that you respect the opportunity and are serious about joining the team at Hotpoint.
